based on 7354 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The salesman was very friendly and prompt. Here's very informative about our project.
Unable to complete my project within a reasonable budget.
I have no idea if you do good work i have no idea if you do timely work. the only thing i have seen so far is you want a third upfront. it seems presumptuous to me for you to ask me to rate you before you have done any work.
I think constant communication is important it prevents misunderstandings. The team was polite and patient.
They did not show up for the appointment. I am extremely disappointed and upset that that wasted our time. We telework but I did take time off because I had questions and needed undivided attention and focust. This company owes me money!
I’m hoping to spend less for the door replacement. Your product is high quality I’m sure but a bit over budget for me.
I do appreciate the estimate though. Thank you.
Prompt.
Your services and timely response were good but the project is currently out of my price range.
It would have been helpful if estimate was broken down.
For example costs for lumber & installation separated from cost of painting.
Great service on responsiveness and professionalism.
Joe gave me a price in 15 seconds and it was Stupid Expensive and had similar estimates under $500.00?
Prices are not comparable to other companies
Professionalism, transparency
In my opinion, $800 for the installation of a storm door is disproportionate to the labor involved.
The market and experience will let me know what that fair price is. I’m still obtaining quotations. Thank you for providing me with your company’s price quote.
Name removed
Aaron is very professional and gives thorough information.
Prompt
Nothing at this time
The pricing was way over board
Very knowledgeable.
Prompt response
I really don't want to do business with companies that put bible citations on the front of their sales materials.
The company is very responsive and prompt. Their response time was very quick, the representative they sent was knowledgeable & personable.
Thank you.
have not had an installation so far, but am impressed by friendly service and responses by phone.
The crew has net even shown up to complete the work & I haven’t heard any response to my inquiries as to when they will be here!
Your estimate was somewhat pricey
After your first employee came to my house and did a good job with the estimate, about 8 months later you requested a second visit to see where I am at with my projects. I told the second employee who visited my home that if he wanted, they could start with working on my master bedroom bathroom. I have not heard from anyone from Beltway Builders until I received this survey. I guess the bathroom project was to small a job for this company. Thanks.
Too expensive
Courteous and knowledgeable
Marilyn was extremely knowledgeable and helpful. Although our curve top door was not something you can do, she referred me to someone who could do it. I will definitly call in the future if we need windows or sliders and I will refer Marily to neighbors.
Pricing was high compared to competitors.
The sales representative was friendly and informative. As this is such an expensive project, we are still compiling quotes.