based on 7315 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Stop with these questions 😒
All I want is an estimate in writing not a question air
I price over run.
There was absolutely no follow up. I requested an estimate the contractor came out to assess the project and there was no follow up.
Price
not even close to four other estimates
Tonya
Your estimates are too high
We are evaluating your pricing and obtaining other bids.
The concrete slab that was poured was discolored from the beginning. I called and notified your staff member and was told that when it dries, the color would match. I called again and was told that someone would get back to me. That never happened. The slab is still discolored. Over the past year it started cracking. I am very disappointed about the workmanship and the company’s lack of communication. I am hopeful that after this past Saturday’s visit from your representative, an amicable resolution will be met.
Professional approach to home remodeling approach. Knowledgeable, friendly staff.
A visit was scheduled for Saturday. When someone called Saturday morning to confirm and I explained that someone in my household was sick and I'd need to reschedule, they hung up.
I understand frustration with last-minute scheduling changes, but I take my daughter's COVID diagnosis and the need to quarantine seriously. The hang-up was just rude. I thought it might have been an accident, but no one called back.
The young man that came to our home presented himself very good.
Honest assessment of lead times for delivery.
There were too many surprises.
Estimate is well over four times higher than the next closest estimate so absolutely ridiculous and insulting.
Never received the quote
Lisa and Ryan have been attentive, knowledgeable, friendly and courteous. Listened to our requests and needs
Good interaction with estimator.
So far it is the best price for what I want done.
I will contact you next week if I have questions. Estimate for concrete driveway was much more than anticipated.
The Project Manager that came to my house was great! He was professional and knowledgeable. The only reason I am not going with your company is because of your reviews. Pretty scary stuff. I apologize for the inconvenience. I should have researched before I scheduled with you. Thanks for your time.
there was a problem with the job the gate i wanted i took the guy that did the permit and measumented he as me how do i want the gate to swing i said end also there is a half inch space between the gate and fence a rush job the fence did not go in to the opening for my gate
that put one metal sceaw in that did not hold i think for all the money that i pay out for the job
i showed have got what i ask for not what beltway builder want
Just waiting on the estimate at this point.
Your price was three times other quotes. Your installment time was 14 weeks. Other was 2 weeks. However, your salesman was very cordial.
Great service and transparency.
service
Materials have take too long ... work is not done...
After the project representative and I met to see what was to be done, he said he was going to take some measurements and be back with some figures. I received a text from him stating that he sent a email with the figures and never sat down with us to talk about the job. We are dissatisfied with this, so we are moving on. Thank you for responding to our request for a invoice anyway.
Never showed up