Client Testimonials

Cleaned the toughest stains out my chair , quick and did not use any heavy chemicals .. convenient way to pay as-well . Customer service was great as-well .

It wasn't really the product but it was the gentleman that provided the service. Very professional, he was also knowledgeable in his skill set and was very efficient at getting the stains out of the carpet. My 10-month-old daughter will appreciate his hard work.

The ability to extract cat urine from the carpet. My elderly cat developed a bladder infection and had been peeing on the upstairs hall carpet. I was spot cleaning with hydrogen peroxide and vinegar, but she had done it for a while before I realized she was doing it and it’s a time-consuming process to do it by yourself.

Technician was on time, in and out, professional and the price was extremely reasonable. I only gave 9 stars because after one of my rugs dried completely, I did see a couple dirty spots that weren’t cleaned enough. And also, water and soap residue was left on my hardwood floors after the rug cleanings and I had to go wipe it all up. Otherwise the job was done well. I’d use you all again.

The service tech and no harsh chemicals

We had doubts that our carpet could get cleaned, but the technician was awesome.He was patient and understanding and did his best to clean the room with the most concern.

Your service Tech Terrell Jackson was Awesome!! I greatly appreciated his service!!

Loved it. Zerorez agent was super nice.

I like everything about Zeroez. The experience from beginning to end was great. My carpet looks brand new!! Extremely satisfied customer.

so far we have only had the Air Duct cleaning services performed. top notch customer service. very quick and clean!

The associate took care to clean each area thoroughly. He was polite and professional.

Very quick and professional. Arrived on time Elton is the best!

You’re prompt and affordable

My carpet cleaner was on time, very helpful,and respectful of us. Quite happy with him and will use your service again when we need more cleaning

Services are guaranteed… They came back right away to fix/provide deeper clean for spots that I was concerned about.

The carpet looks great and Juston

Quick response time to schedule an appointment. Our technician, Anthony was helpful, knowledgeable and courteous. Carpet looks great.

Excellent Service

Anthony does a great job and is very professional!

Good job and friendly

I love that you clean with a special type of water, there's no residue left on carpet and also the feel of fresh, clean carpet on my feet!

Competitive price, on-time, excellent cleaning results for our furniture, our bed mattress and of course, our carpets, … including our hand made carpets as well …
Pleasant and professional personnel with strong product knowledge and experience … (Alton)
Obviously, a well managed team here in the Charlotte area … ( Art)

The technician was very friendly and thorough.

Great customer service from start to finish. They go above and beyond, making sure the customer is 100% satisfied!

The technician went far above and beyond when cleaning our sofa. Very knowledgeable, friendly, and respectful.

Friendly, professional staff. Sectional sofa and carpet looked good!

The technician was amazing and did a great job!

I love how easy it is to book an appointment and how friendly and informative the employees are. I will continue to use Zerorez every time I need my carpets cleaned.

I would like to acknowledge a few outstanding service technicians. First, Every time I talked to the scheduling people I was impressed at their caring attention to detail and sincere wish to handle the call politely and effectively! Specifically, Melissa. She paid close attention to my requests and expeditiously arranged for their completion. My technicians were wonderful while here on the job. There were two. Ben worked very hard and it was a pleasure to have him in our home. I can't remember the other guys' name but he was knowledgeable and helpful as well! I will recommend you to all my friends and family in the future. Thanks very much for another job well appointed!!!

Great job. Anthony was very professional and friendly. Explained the process. The only reason I didn't give a 10 was due to being the charged for a hall that was really only a small extention of a large family room.