- Phone: 704-509-4488
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Client Testimonials
Great customer service, showed up on time, called ahead, very polite, did a very thorough job. Great results after drying.
We like the fact that the drying time is short and the product does a good cleaning job.
Anthony cleaned our chairs and did a super job. He was very professional. There was another guy who helped (I apologize that I did not catch his name). They both did a really good job. I will ask for them again.
Always on time and gets job done in a timely manner. Carpets are like new after they are done!
Everything! Ben did a great job and my carpets look amazing.
On the return visit, the discoloration in the carpet was removed. Thanks for the courtesy to return.
We liked that the products are pet safe, scheduling is convenient and self serve online. The provider made me aware of the timeframe to expect them so i could plan my day accordingly and service was prompt and friendly
Your service techs (Alton & Amiras) have great personalities and are very knowledgeable about their work to be completed. The job was completed with excellence in every way. We will be using ZeroRez again and giving out recommendations. Thanks Alton & Amiras!!!
The service was amazing..
Great service - great communication - great results. Highly recommend .
My tech was super friendly, punctual, walked me through the entire process before and after, considerate, and easy to work with. Would definitely recommend to a friend
Fantastic customer service! I originally rated it a 5/10. Wasn’t bad, but wasn’t great (though the technician was super friendly and professional). We just thought the carpet would look much better, and it didn’t look any different, so we were disappointed. Zerorez immediately contacted me, and wanted to send someone else out. I told them I felt bad and that it wasn’t that big of a deal. The employee assured me that they wanted to do everything possible to make it a 10 star experience for us. So they sent a manager to re-do it. It looks a lot better this time around, and I really appreciated all the effort they put in to make sure it was a great experience!
Our floors look revived and dry quickly. The cleaning crew. Arturo, is friendly and knowledgable
Everything looks so clean when they are done! The rugs aren’t soaking wet either
I was pleased with my experience. Carpet looks good
This is the second time we have used them and we have gotten the same technician each time and hes so polite and friendly. Definitely recommend to anyone needed the carpets cleans for a reasonable price
Carpets look great. Technicians were exceptional.
Polite. Professional. Totally recommend!
Was fabulous - my technician was on time, professional and very respectful. Would definately use Zerorez again and recommend to others.
Very professional and courteous. Tech informed us of his eta and how long it would take him to complete the work.
He called to let me know his arrival time.
We were pleased with the carpet cleaning and with his recommendation to have the carpet cleaned again in four months to better clean walking paths.
He was professional and courteous,
Great Job by your service techs- Anthony was great about explaining all the services and fees. These guys were very professional and courteous.
Employees/customer service
Bob the technician that serviced carpet was very approachable and did a decent job cleaning. Not sure if the policy restrict technician from cleaning carpet under doors (closet;bathroom) in areas where carpet is being cleaned. Not doing so creates a strip of discoloration that can be seen by the eye when opening doors.
The technician was great. My carpets came out great. Thankyou!
Ben did an excellent job in my rugs.
Work better then o expected
Your product is good
The service was great. On time and efficient. Elton was very good.
Easy to schedule. Great service and results. Carpets look great
The technicians kept me informed as to their arrival and were prompt. They explained their process, asked me if I had concerns and did an excellent job. They also stuck to the original quote. I was very satisfied.
The customer service was amazing! I was given a very reasonable quote online. The office told me the Technician would call me about 30 minutes before the scheduled appointment & he did. Not only was the Technician Ben very courteous, but he was actually able to show up a little early, which was convenient for me! He explained the whole process & then made sure to give the 2 areas a good look over in case there was anything to be concerned about. He did the job wonderfully! My area rug & son’s carpet looks squeaky clean & spotless! P.S. He also saved a baby snake (non poisonous) he found outside by moving it back into a grassy area away from the sidewalk:) Thank you so much for the great work!