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Client Testimonials
The technician, Anthony was very knowledgeable about the products used
The team was friendly and professional. Did a great job!
Professional employees who work hard to ensure they meet your needs. They don't try and push additional services. They have your best interest in mind.
We are looking forward to seeing our area rugs that were sent back to the shop for a complete cleaning of stains and odors. We were told that they may be returned by this Fri. Nov. 10th. However, my wife is flying out of Nashville at 11;00 am so a delivery in the afternoon sometime after 1pm would work. Thank you.. Name removed
On time
On price
Very nice workmen.
Prompt and friendly technicians. Great results.
Love it
The guys showed up on time ! Did a great job, and explained the process
No residue. Carpets are not excessively wet. Excellent results. Showed up on time.
Prompt professional service, reasonable prices and ability to schedule online.
Excellent service! Carpets were cleaned and exceeded my expectation, Anthony was friendly and efficient. Definitely will use him again!
Very informative and technician was very professional.
How good a job the guys do on my carpets.
You do a very good job with quick visible results. The products you use are non-toxic, and you guarantee your work. I have previously referred a friend to you, and she was also very pleased with the results.
Great service and knowledge. Alex is the best!!
100% satisfaction, great job!!! Tech was outstanding!!
Great service our carpets look wonderful.
Great service. Great prices. Environmentally friendly.
My carpets look new!
no chemical smell, short drying time. thoroughness to do a great job.
Nice, friendly service. Also love that there are no harsh chemicals.
it was easy to schedule and appointment and there were not any hidden fees
On time, professional technician, service was what was promised. Service technician very knowledgeable and dedicated to his craft.
Knowledgeable technician
Clean, courteous, thorough.
Great employees and great service
Good customer-focused approach by on-site service provider; appreciated initial explanation of what process involved; answered my questions thoroughly and professionally; completed work in promised timeframe; explained options for further carpet protection including cost and benefits of these options; explanation and offer but no high pressure sales for additional work.
Only concern was communication with office staff. Appointment was for us to be contacted between 10:00 am and 12:00 noon about service provider being on his way. After no contact by 11:30, we called office who said they had been trying to reach us through 3 contact numbers we provided but they had not been able to reach us. At 12:20, the on-site service provider called to say he was sorry for calling late but had been held up by first customer of the day requesting much more work after he arrived on site. He said he had no trouble reaching me at the number we had provided. I am left with the impression that office staff were blaming us for them not meeting promised timeframe rather than honestly explaining the reason for the delay
Carpets look like new, the technician was on time, efficient and polite!
No chemicals and very clean carpet
We just purchased a rental house that had been neglected for quite some time. The tile and grout were especially disgusting. All the flooring in townhouse needed replacing, but we decided to try and clean the tile because it was in several bathrooms and main areas. We heard from a friend that Zerorez may be able to help. We called and Zerorez were able to come out in just a few days. The tile was black, however when we pulled out the fridge we noticed that the grout was actually beige. Zerorez worked their magic and the floor actually looks much better. More beige than black, which is exactly what we were looking for.