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Client Testimonials
The technician are wonderful! They explain exactly what they are going to do, and are so well trained; real professionals. I have used them 4 times and would not think of sing any other company.
Timely manner
Polite workers
Carpets were cleaned very well
Kevin arrived promptly, discussed their services, moved furniture, and cleaned the carpets. The carpets look very good. Thanks.
Our carpet is 20 years old and it still looks great. After the Zerorez cleaning the carpet feels clean. There is not a build up of residue. We will never resort to the other cleaning companies as Zerorez is the best.
No harsh chemicals and always a friendly technician
Kevin was super courteous, professional and thorough in his work. My carpeting is 15+ years old and had some old pet stains I needed out before having an appraisal done on my home. He did a great job and was good about cleaning up behind his work. The quality of the work and materials used made my carpets look nearly new. I did not want to walk on them again because they looked so nice. I would certainly recommend Zerorez and Kevin in particular to my friends and would certainly use again.
Friendly,Professional and the tech who came to my home was very helpful in answering all my questions. I’ve never had a better service. I will continue to use them in the future
Quick, efficient, easy to schedule, did a great job on my floors and super friendly staff! Very good experience over all!!
The technician was wonderful - polite, informative, and went above and beyond. He is the reason I would recommend this company.
No chemicals
Very happy with service. The carpet came out looking great and the service was excellent.
Great service! Carpets look amazing!
Very good cleaning job, excellent service, well trained technician. Customer service is fantastic from the beginning phone call to the end of the cleaning service. Very satisfied. Thank you.
Quick. Accommodating.
Nice work man, he did a good job.
On Time. Cleanliness. Knowledgeable.
Prompt service, polite employees, great service!
Excellent customer service. They called ahead of time, arrived during scheduled hours. They introduced themselves and did a very nice job with our carpets. They tried to sell other products and when i declined they did not continue to push products on me. They were quick and efficient, but they left my front door open during January below freezing temperatures which made our heating bill sky rocket. Otherwise, they did an excellent job removing puppy pee spots and our carpet looks brand new!
Our technician, Jordan, was absolutely phenomenal. He offered to do a "test spot" on our carpet to ensure that the cleaning would be helpful to our old carpet. When we scheduled our appointment, it was a last ditch effort to save our carpet before we invested in new carpet. Besides a great and thorough cleaning, Jordan answered lots of our questions about carpet. He was incredibly knowledgable! We hadn't originally planned to have our bedroom cleaned, but the bonus room looked so good, that we asked Jordan if he had time to do another room, and were thankful that he did. Jordan also offered us some advice about our hardwoods and let us know about other services that Zerorez offers. Because of his professionalism, kindness, and knowledge, we will definitely contact him again to have Zerorez do more cleaning at our house.
Very impressed!
We have used ZeroRez twice now, and both times, the customer service has been outstanding, between scheduling at the office to the tech that has come to our home.
Fast, flexible, thorough cleaning. Scheduled an appointment the day before. Great customer service! Removed spots I thought they couldn't get.
Great job and excellent service. We will be using this service again!!
Excellent service and would highly recommend Zerorez to anyone needing carpet cleaning. Setting the appointment was quick and easy. Chris, the technician that cleaned our carpet was prompt and courteous. He was very knowledgeable about carpet fibers and cleaning. I was impressed! Thanks Chris and Zerorez for an awesome job!
i heard the Zerorez ad on 97.9 and decided to give the gift of carpet cleaning to my daughter for Christmas. I easily set up the appointment over the phone with customer service. Anthony, the technician, was very professional. He called in advance and arrived on time. He detailed the steps he would be taking and the process. I give him 5 stars. I like the fact that there are no chemicals or detergents used with Zerorez and the carpets look great. There were some unidentified stains in one room and Zerorez got them out. Even the high traffic areas look good. My daughter was very pleased with the results.
i heard the Zerorez ad on 97.5 and decided to give the gift of carpet cleaning to my son for Christmas. i set up the appointment on line and received a confirmation phone call. My son said the technician explained the steps he would be taking and the process. He was very professional. My son had bought this home a year ago and had the carpets cleaned then. The technician showed him how much dirt he was extracting and the results are amazing. We like the fact there are no chemicals or detergents used. He will only use Zerorez in the future.
Alex did a fantastic job.. Carpet stairs look like new.. Will definately use your services again when required..
Excellent results and courteous and cheerful service. Good price, too!
Everything!
Customer service & promptness, very friendly tech Shawn
I wish I could remember the name of the gentleman who came and cleaned our carpet. My carpet was truly horrendous from years of cats and children dropping food and drinks all over. I joked with our rep that my carpet would be his Sistine Chapel. He told me he wouldn't leave until the carpet was as clean as he would expect his own home to be. I do not know how long he spent at our home and it took me several days to even return home to see it, but when I did I was blown away. The carpet was immaculate! I had cleaned the carpets with expensive machines in the past and made them look OKAY, but it looks like he installed new carpet. Every red juice stain and questionable black/brown mystery stain was gone. I am so very pleased with the job that was done and it was worth every penny. We are selling the home and I expected to be paying out $3000 in carpet allowance. Zerorez kept that from happening. Thank you! If this review can get back to the Zerorez employee who did my carpet, a big thanks to you as well! My carpets are clean and my mind is blown.