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Client Testimonials
Our technician, Jordan, was absolutely phenomenal. He offered to do a "test spot" on our carpet to ensure that the cleaning would be helpful to our old carpet. When we scheduled our appointment, it was a last ditch effort to save our carpet before we invested in new carpet. Besides a great and thorough cleaning, Jordan answered lots of our questions about carpet. He was incredibly knowledgable! We hadn't originally planned to have our bedroom cleaned, but the bonus room looked so good, that we asked Jordan if he had time to do another room, and were thankful that he did. Jordan also offered us some advice about our hardwoods and let us know about other services that Zerorez offers. Because of his professionalism, kindness, and knowledge, we will definitely contact him again to have Zerorez do more cleaning at our house.
Very impressed!
We have used ZeroRez twice now, and both times, the customer service has been outstanding, between scheduling at the office to the tech that has come to our home.
Fast, flexible, thorough cleaning. Scheduled an appointment the day before. Great customer service! Removed spots I thought they couldn't get.
Great job and excellent service. We will be using this service again!!
Excellent service and would highly recommend Zerorez to anyone needing carpet cleaning. Setting the appointment was quick and easy. Chris, the technician that cleaned our carpet was prompt and courteous. He was very knowledgeable about carpet fibers and cleaning. I was impressed! Thanks Chris and Zerorez for an awesome job!
i heard the Zerorez ad on 97.9 and decided to give the gift of carpet cleaning to my daughter for Christmas. I easily set up the appointment over the phone with customer service. Anthony, the technician, was very professional. He called in advance and arrived on time. He detailed the steps he would be taking and the process. I give him 5 stars. I like the fact that there are no chemicals or detergents used with Zerorez and the carpets look great. There were some unidentified stains in one room and Zerorez got them out. Even the high traffic areas look good. My daughter was very pleased with the results.
i heard the Zerorez ad on 97.5 and decided to give the gift of carpet cleaning to my son for Christmas. i set up the appointment on line and received a confirmation phone call. My son said the technician explained the steps he would be taking and the process. He was very professional. My son had bought this home a year ago and had the carpets cleaned then. The technician showed him how much dirt he was extracting and the results are amazing. We like the fact there are no chemicals or detergents used. He will only use Zerorez in the future.
Alex did a fantastic job.. Carpet stairs look like new.. Will definately use your services again when required..
Excellent results and courteous and cheerful service. Good price, too!
Everything!
Customer service & promptness, very friendly tech Shawn
My carpet had been like brand new each time I’ve had it done. The carpet doesn’t feel soapy and dries within the day!
Everything. The lack of toxicity, cleaning power, dry time and the very professional technician. Oh, and don't forget the very fair price.
Fast, friendly, and safe!
Service was terrific. Can't believe how clean my carpets are! The two technicians that came were very friendly & worked efficiently. Really impressed with Zerorez.
Friendly, knowledgeable, courteous & efficient staff. My carpet looks new and my hardwood floors have a beautiful shine. Job well done!
Professionalism, friendliness, quality of the service
It seems to work very well!!!
Quality service Technician.
I was pleased with the company making all efforts to clean the carpet.
The technicians are prompt and the service is thorough. Thanks, Zerorez!
Great customer service.
Very dependable and reasonably priced. Super nice staff that explained all aspects of the services.
My technician Anthony was the best He was courteous he explained everything and he did an awesome job
This was my first time using your company and I will definitely refer you to other people and I will also refer Anthony
The professional approach to the job and interaction with the customer is second to none. It has restored my faith in believing there are still company's that aren't to big to use there size as an excuse for poor customer service and still providing an amazing product at a very affordable price. Kevin my technician was very knowledgeable about the services that Zerorez offered and did a wonderful job. Our carpets looked after the cleaning as good as the day they were installed, simply amazing. I tell friends, anyone can squirt water on your carpets but only Zerorez will get them clean don't waste time or money on the other guys.
It was fast and he did a good job. Also, he was very honest about what he could and couldn't do and therefore we changed what i had cleaned. i really appreciated him telling me that my kitchen floor would not come clean so i did not waste money on having it done. This also allowed me to get other carpeted areas cleaned that i wasn't going to do.
Very courteous technicians and great service.
Good product and good, friendly service
Floors look and smell clean, got a lot of stains out. Reasonable pricing.
Excellent customer service. They called ahead of time, arrived during scheduled hours. They introduced themselves and did a very nice job with our carpets. They tried to sell other products and when i declined they did not continue to push products on me. They were quick and efficient, but they left my front door open during January below freezing temperatures which made our heating bill sky rocket. Otherwise, they did an excellent job removing puppy pee spots and our carpet looks brand new!