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based on 1422 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everyone has been very kind and extremely helpful!!
They seemed to understand what I need and also had suggestions where my lifestyle could improve with their assistance
Enjoyed the way staff handles services/clients
i LOOK FORWARD TO HAVING MY HELPER COME SHE HAS BEEN A HELP DOING WHAT EVER PROJECT i PRESENT TO HER. aNTHING FROM MAQKINBG MY BED CLEANING MY PLACE SHOPPING. OR JUST VISITING. IN MANY WAYS SHE IS LIKE A DAUGHTR TO ME.
SHIRLEY
THE WORKER WAS KNOWLEDEABLE RE SAFETY, FRIENDLY, CHECHED WITH CLIENT RE HER NEEDS, IDEAS
Don’t know
You seem to be well organized and committed to well being of the client you are helping.
Nurse Next Door promptly organized care for my mom on a short notice and was able to cater to the times and preferences for my mom. Despite a language barrier, the caregivers were able to effectively care for my mom. We are very appreciative!
Very understanding and helpful in setting up a "companion" arrangement for my wife.
Providing good staff.
The person that you have sent to help me, Perdita
Joseph. She has multiple skills and is extremely helpful and kind.
My 91year old Mum get bathed twice a week , she always feel so much better . Tatiana takes such good care of my Mum .They take great time in finding out what you will need and go from there. I really can’t say enough about them ,,all I know if you have an elderly parent that needs that extra care contact the nurse next door . Your won’t be disappointed
Accommodating and kind staff who were willing to do anything I requested.
Our caregiver Denae is wonderful and kind
More expensive than some other agencies.
Our caregiver Denae is amazing. She is kind and very sweet. We are lucky to have her
Nurses on time, helpful and professional
Inconsistency of staffing and not addressing issues
Staff were attentive, caring and professional.
Tatianna the caregiver is a great asset to the team . My 91 yr old Mum loves her .Mum had to go to the hospital for a foot infection when the doctor phoned here was commentimg how clean Mum is And I told him about getting the nurse next door caregiver Tatianna who is awesome and you can tell she cares . She more than her weight in gold .
We had a successful trip to the doctors with mom
it was very quick in getting approved for the service they provided.
I experienced a smooth and seamless process.
Friendly and very willing to help
Two words: friendship and services to the individual.
I have always been happy with the level of service received from my care team.
i have found the people from Nurse Next Door to be thorough, conscientious, friendly and concerned. it has been a positive experience.
Very good customer services. Care givers are also nice and commendable.
Convenience of the service and the reception I received when I called Nurse Next Door. Lacie was very pleasant to speak with and extremely helpful and cooperative in organizing the services I required. Thank you very much.
On time
Kind and thorough nursing care
We have provided our comments in an email to Arnnie. We do appreciate that she got back to us quickly and addressed our concerns, including confirming the waiver of any fees. We had arranged for Nurse Next Door to come after this surgery given our prior positive experiences. However, we would have difficulty now recommending Nurse Next Door, given what occurred on Saturday. It remains concerning that such clear health violations and lack of preparation occurred. Our hope is that steps will be taken to ensure that a similar experience does not happen to another senior.