- Phone: 604.228.4357
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based on 2009 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
When your dates/times keep changing week by week, you cant make any other dates/times in case they coincide with something that could have changed without notice. Doesnt always happen but when it does, you have to make sure you dont double book appointments which is annoying.
very well organized, easy to set up, and the caregiver has connected with my mother
Great support for my mother
Good customer service
Long-term consistency
Our nurse Jenia has been a great support all through our health situation and I would recommend anybody to use this service.
Friendly helpful staff
Nurses are prompt, polite, professional and friendly.
Your caregiver Cassidy is a very pleasant person
Both nurses we. Well qualified and provided excellent services.
Because it’s helpful!
I give a score of '10' because of the information that our nurse, Joddie, passes on to us. We find her very knowledgeable about my ailments which makes me more relaxed and confident in her analysis of my health. I don't usually hand out tens very often; but, Joddie, deserves a ten. Thank you.
--First name removed (Woody) Last name removed
Both of the nurses who come to me regularly , Ella and Joddie, are wonderful.
Friendly nurses…
I enjoy the support, having someone to talk with about minor concerns, and having more free
time.
They were prompt for shifts, friendly and supportive. NND was also very forgiving in rescheduling when she had to go back into hospital for treatment, and then was discharged shortly thereafter.
Kenneth. He’s a very nice young man how spends his time with my husband, helps him with his physical needs, showering etc. and encourages Bill is doing good. He has a very nice personality.
I also appreciate he wears his mask when in the house or close to us.
I’m immune compromised so really need and appreciate his care and concern when at our home.
Excellent care. Pleasant and cheerful.most of them are AAA plus
Yekta P is awesome.
Both Freddie & Danielle provide excellent service and always keep me informed about their
time of arrival.
Honesty
Nurse Next Door found the perfect person for my mom. I was nervous about introducing a caregiver to her as she is extremely dependent on her sister and me for her day to day. I was pleasantly surprised at how quickly she trusted her caregiver and genuinely enjoys spending time with her.
Some things need a little more attention.
The nurses that visit us are always very helpful and kind and caring .
They really do their best to understand and anticipate our needs and it is a great comfort to
know that they have our best interests at heart.
They each, in their own way,,, make doing our dialysis routine a little more bearable.
Thank you to each of our nurses.
Judy & Name removed
It's very early stages as we are starting the interview process
Appreciate the service
She is very kind and hard working.
Overall excellent care and assistance. The good more than make up for the odd one.
The Nurse Next Door provides an invaluable service in my opinion. When I see them arrive each day it's as if a weight has been lifted off my shoulders:)
Very professional.
Ella, Yakta and Verna and others as well... very good.
Nurses are very personable..
Yekta is the best.

We have had such a positive experience with Nurse Next Door. My mom looks forward to the days when her assigned caregiver comes to the house. She thoroughly enjoys spending time with her. We are so impressed with the care mom has received from bath time to working on her activity books to doing puzzles. It is not unusual to hear laughter from the room they are in together. I highly recommend Nurse Next Door