Nurse Next Door Vancouver (Clients)
Suite 300 - 1788 West Fifth Ave
Vancouver
BC V5K 3C1
Canada

Average rating: 8.6 out of 10 based on 2009 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 7, 2025 — Rated 9 out of 10 by K.S. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Staff are professional, friendly, hard working and caring towards me at all times.

Report a concern   March 6, 2025 — Rated 10 out of 10 by D.W. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

reliable. excellent staff. avail anythime

Report a concern   March 4, 2025 — Rated 10 out of 10 by E.G. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Great reliable & friendly service !

Report a concern   February 28, 2025 — Rated 10 out of 10 by D.E.C. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Hello Nurse Next Door. Your nurses are very professional, courteous, reliable, polite and knowledgeable. They know their duties and are always happy and always on time. Excellent service. they are very caring and serious about their work. Highly recommended I give them 10 out of 10. In all the times that the nurses have been serving me, I have never had any problems. Keep up with the good work. Thank you very much , First name removed Chan

Report a concern   February 28, 2025 — Rated 9 out of 10 by W.L. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Polite staff, great to have their help for my father.

Report a concern   February 28, 2025 — Rated 10 out of 10 by R.U. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Very efficient and friendly and helpful

Report a concern   February 25, 2025 — Rated 6 out of 10 by R.H. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Inconsistent care from care aides.

Report a concern   February 22, 2025 — Rated 5 out of 10 by P.R. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Lack of reliability and cancellations. Staff were great but scheduling was poor.

Report a concern   February 17, 2025 — Rated 8 out of 10 by S.A.S. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

You do the work and I am grateful

Report a concern   February 9, 2025 — Rated 9 out of 10 by B.A.O. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

All actual carers were great , Have not continued with you as do not need someone for 3 to 4 hrs . VHS comes for 30 mins in morning and that perfect Gave a good score as carers all good But don’t like so many different as good when repeat and don’t have to show each time

Report a concern   February 9, 2025 — Rated 7 out of 10 by C.C. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Positive - excellent caregiver Cindy, great friendly telephone scheduling service.
Negative - 3 hour minimum, cost particularly for a la carte hours.

Report a concern   February 9, 2025 — Rated 10 out of 10 by I.M.G. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

I like there job

Report a concern   February 7, 2025 — Rated 10 out of 10 by D.L. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

very good service.😄😄😄

Report a concern   February 2, 2025 — Rated 10 out of 10 by J.T. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

It's sometimes not easy to ask for help when you live independently and life changes around you. I think the caregivers understand this and know how to make you feel comfortable.

Report a concern   February 1, 2025 — Rated 9 out of 10 by D.B. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Nurse is very nice and friendly

Report a concern   February 1, 2025 — Rated 10 out of 10 by W.G. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Friendly people, prompt response.

Report a concern   February 1, 2025 — Rated 9 out of 10 by R.U. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Friendly and timely service the odd time there was some confusion on arrival time for the most part they were prompt

Report a concern   February 1, 2025 — Rated 0 out of 10 by B.D. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Cancellations. You need more staff in order to be offering this service

Report a concern   January 27, 2025 — Rated 10 out of 10 by D.E.C. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Hello Nurse Next Door staff
your nurses are very professional, courteous, reliable, polite, and knowledgeable. They know their duties and are always happy and always on time. Excellent service, and they are very caring and serious about their work Highly recommended. I give them 10 out of 10. In all the times that the nurses have been serving me, I have never had any problems. Keep up the good work.

Thank you very much First name removed Chan

Report a concern   January 27, 2025 — Rated 9 out of 10 by K.C. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Great staff. Extremely professional, dedicated and accommodating. It made a big difference for myself having the assistance after surgery. Thanks so much!

Report a concern   January 27, 2025 — Rated 9 out of 10 by K.T. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

The care aides are helpful

Report a concern   January 26, 2025 — Rated 10 out of 10 by T.K. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Friendly and ontime. Part of our family!

Report a concern   January 26, 2025 — Rated 10 out of 10 by E.G. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

The team is efficient and reliable !

Report a concern   January 26, 2025 — Rated 10 out of 10 by W.L. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Excellent service

Report a concern   January 25, 2025 — Rated 10 out of 10 by C.C. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

care and concern

Report a concern   January 20, 2025 — Rated 10 out of 10 by K.C. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

I have been extremely impressed by my two Nurse Next Door staff. Although it was a short assignment, they could not do enough for me. Both were extremely professional, courteous and extremely helpful.

Report a concern   January 13, 2025 — Rated 3 out of 10 by C.D.T.D.L. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

Poor communication

Report a concern   January 13, 2025 — Rated 8 out of 10 by J.B. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

The person providing the service was well qualified, cooperative and pleasant to work with,. She was able to provide expert assistance in all areas for help

Report a concern   January 13, 2025 — Rated 9 out of 10 by Y.P. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

these people never miss visits and are ready to help me right from the door step

i 'd like to thank all of them.

Yuri Last name removed

Report a concern   January 12, 2025 — Rated 9 out of 10 by S.A.S. Nurse Next Door Vancouver (Clients)
What was the biggest reason for giving us this score?

You do the work with care


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