Sam Kim

Average rating: 9.0 out of 10 based on 295 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 29, 2025 — Rated 10 out of 10 by K.P. Sylvan of Kahala
[en]Tell us about your great experience with us.[/en][es]Cuéntanos tu gran experiencia con nosotros.[/es]

Sylvan is an excellent tutoring service that helps kids love to learn! The staff is friendly and flexible. My child enjoys the positive and supportive environment.
Our family has experienced two other Honolulu based tutoring programs for our other children and we are most comfortable and happy with Sylvan!

Report a concern   August 16, 2025 — Rated 10 out of 10 by A.B. Sylvan of Kahala
[en]Tell us about your great experience with us.[/en][es]Cuéntanos tu gran experiencia con nosotros.[/es]

Care about kids. Positive atmosphere. Great tutors.

Report a concern   August 9, 2025 — Rated 10 out of 10 by M.K. Sylvan of Kahala
[en]Tell us about your great experience with us.[/en][es]Cuéntanos tu gran experiencia con nosotros.[/es]

Sylvan has helped my daughter gain confidence in her knowledge of her school work, which has reduced the amount of time needed to complete her homework. Eric is a patient and fantastic tutor and my daughter loves him.

Report a concern   August 3, 2025 — Rated 5 out of 10 by J.Y. Sylvan of Kahala
How did we disappoint you and what can we do to make things right?

You’re very expensive. That’s the greatest problem.

Report a concern   July 19, 2025 — Rated 10 out of 10 by K.P. Sylvan of Kahala
[en]Tell us about your great experience with us.[/en][es]Cuéntanos tu gran experiencia con nosotros.[/es]

Welcoming environment, we’ve used 2 other tutoring services for my other child and Sylvan is the most welcoming and encouraging. It would be helpful to get feedback from the teacher during the last 5 minutes on what we could work on or my child’s progress.

Report a concern   July 17, 2025 — Rated 2 out of 10 by K.H. Sylvan of Kahala
How did we disappoint you and what can we do to make things right?

quality of instruction

Report a concern   June 23, 2025 — Rated 10 out of 10 by Lauren Kim Sylvan of Kahala
[en]Tell us about your great experience with us.[/en][es]Cuéntanos tu gran experiencia con nosotros.[/es]

We have seen improvement in the month that our son has been to Sylvan. The one on one learning environment is what he needs. Their teachers are kind and patient. He also enjoys their reward system, which allows him to trade in points earned during class for prizes.

Report a concern   June 2, 2025 — Rated 8 out of 10 by S.A. Sylvan of Kahala
What could we do to improve?

It is just a little bit pricey

Report a concern   April 16, 2025 — Rated 10 out of 10 by E.M. Sylvan of Kahala
[en]Tell us about your great experience with us.[/en][es]Cuéntanos tu gran experiencia con nosotros.[/es]

Love that you've been able to work 1-on-1 with my daughter for different disciplines whenever she needs it. It's really helped to boost her confidence in those subjects. Also appreciate the flexibility you have in scheduling...not easy to balance all the activities and extra-curriculars sometimes, so thank you for your understanding!

Report a concern   February 12, 2025 — Rated 10 out of 10 by D.M. Sylvan of Kahala
[en]Tell us about your great experience with us.[/en][es]Cuéntanos tu gran experiencia con nosotros.[/es]

My grandson enjoys going to Sylvan’s. It’s too early to tell whether he is making progress

Report a concern   December 18, 2024 — Rated 0 out of 10 by C.L. Sylvan of Kahala
How did we disappoint you and what can we do to make things right?

You did not improve my grandson growth in lessons

Report a concern   December 14, 2024 — Rated 10 out of 10 by I.P.C. Sylvan of Kahala
[en]Tell us about your great experience with us.[/en][es]Cuéntanos tu gran experiencia con nosotros.[/es]

The tutors, Caroline and Olivia, are very dedicated. Their teaching materials are professional, well-organized, and systematic. I’m very satisfied.

Report a concern   December 9, 2024 — Rated 10 out of 10 by B.S. Sylvan of Kahala
[en]Tell us about your great experience with us.[/en][es]Cuéntanos tu gran experiencia con nosotros.[/es]

My son says the tutoring is helping him. He enjoys working with Mr. Ben.

Report a concern   October 26, 2024 — Rated 9 out of 10 by M.M. Sylvan of Kahala
[en]Tell us about your great experience with us.[/en][es]Cuéntanos tu gran experiencia con nosotros.[/es]

Love Ms. Caroline. Love Ms. Pam.

Clone them.

Report a concern   October 9, 2024 — Rated 10 out of 10 by P.C. Sylvan of Kahala
[en]Tell us about your great experience with us.[/en][es]Cuéntanos tu gran experiencia con nosotros.[/es]

Pam is wonderful to work with. The teacher is very knowledgeable in the subject and my child was given effective tools to learn.

Report a concern   July 25, 2024 — Rated 10 out of 10 by Janice Smith Sylvan of Kahala
[en]Tell us about your great experience with us.[/en][es]Cuéntanos tu gran experiencia con nosotros.[/es]

Very helpful, very responsive and the tutor was good for the ASVAB.

Report a concern   June 23, 2024 — Rated 10 out of 10 by Judy Rostron Sylvan of Kahala
[en]Tell us about your great experience with us.[/en][es]Cuéntanos tu gran experiencia con nosotros.[/es]

I e had 2 sons and grandchildren helped by the Sylvan program in Kahala location.
All were helped and encouraged by the Sylvan team . I continue to depend on Sylvan for educational support.
J Rostron

Report a concern   June 16, 2024 — Rated 8 out of 10 by J.U. Sylvan of Kahala
What could we do to improve?

I liked the tutor my son had. He was very helpful! He did well on his chemistry final and ended up with an A. Thank you! Thank you to his tutor!!!
However, they double booked us and we ended up waiting for an extra hour until he met his tutor. I stood in the front desk while tutors were going there getting or doing stuff and no asked if I needed assistance. Also, no one told us where to make the payment or greeted us. Finally,I asked where do I make payments and someone said I don’t do payments go to the back. The guy sitting in the back in front of his computer printed the receipt and asked me to get the receipt from the printer. He should have introduced himself and get up from his seat to give me the receipt instead of me getting it. Be a little more professional during a business transaction.

Report a concern   April 19, 2024 — Rated 9 out of 10 by X.K. Sylvan of Kahala
[en]Tell us about your great experience with us.[/en][es]Cuéntanos tu gran experiencia con nosotros.[/es]

They are good

Report a concern   March 27, 2024 — Rated 5 out of 10 by M.N. Sylvan of Kahala
How did we disappoint you and what can we do to make things right?

I can’t say that I see a significant improvement in my son’s study skills. What improvement I do see may or may not be due to his attending Sylvan.

Report a concern   March 14, 2024 — Rated 10 out of 10 by S.C. Sylvan of Kahala
[en]Tell us about your great experience with us.[/en][es]Cuéntanos tu gran experiencia con nosotros.[/es]

He has made such an impressive headway in his cursive skills

Report a concern   December 5, 2023 — Rated 10 out of 10 by X.G. Sylvan of Kahala
[en]Tell us about your great experience with us.[/en][es]Cuéntanos tu gran experiencia con nosotros.[/es]

The team of Pam, Olivia and Sam work wonders! They are extremely accommodating to families of all kinds of needs. Never felt pushed to take more classes. Thank you!

Report a concern   November 17, 2023 — Rated 5 out of 10 by M.N. Sylvan of Kahala
How did we disappoint you and what can we do to make things right?

My son hasn’t attended Sylvan learning center long enough to see results.

Report a concern   October 30, 2023 — Rated 10 out of 10 by R.S. Sylvan of Kahala
[en]Tell us about your great experience with us.[/en][es]Cuéntanos tu gran experiencia con nosotros.[/es]

The tutors are excellent, and the owners are flexible and accommodating.

Report a concern   August 26, 2023 — Rated 3 out of 10 by J.J.S. Sylvan of Kahala
How did we disappoint you and what can we do to make things right?

I’m not sure it’s a matter of disappointing me, as it is, my daughter’s grades have not risen for the amount of time and money we have contributed. She is a good student so I know she’s capable. She does her homework when it’s given to her. So I don’t know what to make it. However, when she finishes up this August session we will not be continuing.

Report a concern   August 25, 2023 — Rated 9 out of 10 by F.A. Sylvan of Kahala
[en]Tell us about your great experience with us.[/en][es]Cuéntanos tu gran experiencia con nosotros.[/es]

My daughter enjoyed making friends and going on the excusions.

Report a concern   August 18, 2023 — Rated 9 out of 10 by Yibing Liu Sylvan of Kahala
[en]Tell us about your great experience with us.[/en][es]Cuéntanos tu gran experiencia con nosotros.[/es]

So I really think there better teachers and helps me learn WAY more than my school. I was in a math test, and tripped upon a ratio question, that somehow only three people in the class knows including me. I noticed that it was actually really easy for me until classmates started asking the teacher how to do the question. Then finding out that it was you guys that helped me out that lot. I would’ve never noticed if it wasn’t for that first day of school. I just want to say thank you so much, and I want to keep on having such good teachers for my learning. My wish was always to go in Harvard, so I hope we can make the most out of it. Again, thank you so much for helping out, hope we can continue this trip of learning.

Report a concern   June 4, 2023 — Rated 10 out of 10 by L.L. Sylvan of Kahala
[en]Tell us about your great experience with us.[/en][es]Cuéntanos tu gran experiencia con nosotros.[/es]

Friendly & encouraging staff

Report a concern   June 2, 2023 — Rated 10 out of 10 by J.M. Sylvan of Kahala
[en]Tell us about your great experience with us.[/en][es]Cuéntanos tu gran experiencia con nosotros.[/es]

We absolutely love Sylvan Kahala. We have used several tutoring companies on the island and by far Sylvan is the best! Our girls love to go and are excited when we tell them they have class. The staff is amazing and you can tell they really love children and care about their clients. We would absolutely recommend Sylvan Kahala!!!

Report a concern   May 17, 2023 — Rated 10 out of 10 by X.K. Sylvan of Kahala
[en]Tell us about your great experience with us.[/en][es]Cuéntanos tu gran experiencia con nosotros.[/es]

My daughter is starting to enjoy doing school work.


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