Customer Testimonials

It is a wonderful community rec center! Everything we need to keep both my husband and I in shape!
First name removed and Bill Last name removed

I love that it’s not just a gym. The treehouse is a huge pull, and now that I can send all three of my kiddos to the kids club, I can work out and work or read on my own!

It’s a great indoor spot for us when it’s too hot and I’m sure it will be when it gets too cold.

I like the wide variety of machines available for use. Everything is very clean. Thank you.

We love the classes, gym, facility and kids play area. Its one of the unique feature of the rec center. I would appreciate if the facility can expand to include pool, steam and sauna and of course that comes with more fees but that can be an add on feature to the current membership.

I would also appreciate if this membership recognizes other rec centers within collin county to get discounts or limited access to other cities rec center.

The staff is spectacular. Pleasant, welcoming, and always willing to help. The variety of classes is excellent. It allows you to experience different types of workouts for different results and to keep things fresh. The two different tracks are great. The layout of the building allows for space among participants so you can listen to your choice or talk to someone without being disturbed or disturbing someone else.
In the short time I have been coming, I have met some wonderful people.
Yes, I am a big fan!

The cleanliness and friendly staff. You can ask anyone working there how to use a machine and they are willing to help you. There are so many free classes to choose from and led by exceptional instructors.

Quality gym equipment, clean facilities, convenient

Great classes and the upstairs track is now much safer thanks to new rules and rule enforcement. The gym is clean and has great equipment.

Clean and welcoming place.
Have all I need for the gym.

Everything!

I like all the options we have available when working out, both with cardio and weight equipment. The staff is very friendly, and welcoming when you come in, and when you leave. The classes offered also provide you with a great variety. I love my membership, and I'm motivated to come in and work out!

The Terrell Rec Center is always clean and a well maintained facility. The cost is fairly reasonable and the location is convenient.

family oriented, clean

The facility is very well kept and the staff is very friendly. The price is also reasonable!

Our boys really enjoyed their birthday party and they love climbing the huge jungle gym setup at the very front. The party room is a very nice size and the kids all enjoyed the time spent there. Thank you.

Cleanliness, fitness center, location

Everything

The child care workers are all very pleasant and kind to both children and parents, and the front staff is always warm and inviting. I was a member at Lifetime Allen for 10 years, where the childcare staff often seemed disengaged and unhappy to be there. It’s truly a blessing to now have such caring and friendly people looking after our children and creating such a positive experience.

Great place ! Safe for all ages.

Great monthly rate for all of the equipment I regularly use. The staff does a great job keeping everything organized and put up (including for the slackers who won’t tack their own weights).
But, the atmosphere has become pretty dull since they stopped playing music. And, there is no reason to have a lot of ceiling fans on high when it’s already nice and cool in there. It’s obvious that people avoid equipment right below the fans on full blast.

The facility is lovely and well-kept. The teachers for classes are excellent.

I come mostly for the Pilates/Barre/Conditioning classes after work. I would like to have more classes after 6:00 on Tuesday and Friday.

My biggest complaint that I have experienced numerous times is the weight machines area, where some members will habitually sit on a machine for 5 or 10 minutes at a time, looking at their phone between sets, rather than getting off the machine and letting others play through. Worse is when they have a buddy and share a machine between them, which can take even longer.

I have never been to a gym that did not have a rule against hogging machines between sets, yet your staff are unaware of any rule when I've asked several of them, and no one is monitoring the workout area to look out for this, though I see multiple people at the front desk who could be helping in this way.

Since there is only ONE machine of most types, this makes it impossible for me to get my full workout in within my limited time. I also find it very unpleasant to have to confront people about it, and most folks don't cooperate even if I do ask them to let me use the machine between sets! So seeing that some member have no sense of courtesy, I request that your staff enforce the guidelines for the rest of us. Perhaps a prominent sign would help.

I asked about this issue at the Aquatic Center, and they told me that they DO enforce this rule, and they have someone sitting in the workout area for that reason, and they offer orientation for new members to learn the rule. But Terrell offers the classes I want and is my preference other than this issue. Please address this for the sake of your members.

The daycare is great ! and all the equipment is like brand new.

clean, organized and great equipment/ammenities

Gym has a wonderful walking track (with an adventure=incline & decline section), an outside area & all the fitness equipment most anyone could want to use. Staff=efficient, helpful & nice as can be.

My only suggestion would be to open earlier on Sundays. 10am is too late and the center is usually very busy when it opens on Sunday. I have talked to many people and they have felt that an earlier opening time (7am or even 8am) would be great. For consistency, it would be nice if Saturday and Sunday had the same timings.

several exercise classes per week, great instructors, friendly desk staff, sufficient toilet bowls and sinks, large lockers, excellent parking, many senior citizen friendly classes, enough mats in exercise rooms, clean & sufficient towels for exercise and to wipe away sweat.

I am member of this recreation center

I like to group classes !
I would love to have more zumba classes in the afternoon, not just the one on Friday

The equipment, staff, and classes are high quality and create a great exercise experience. I do wish that there was more open space to use dumbbells and kettlebells on the fitness deck. It tough to find a space for a mat when the facility is busy.

Very clean, spacious well staffed, well run and a lot to do for children all the way to older adults. A great facility that elevates the city of Allen.