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Customer Testimonials
I enjoy the Zumba and exercise classes. I have made lots of friendships as well.
Clean and well maintained facility
It's clean, not too crowded and has a good selection of machine weights.
Proximity, facility and class options
I love the facility… The classes are great and I appreciate that the equipment is clean and well maintained.
The one thing that I would love is if we could have room downstairs to do weights. As a woman, I do not feel comfortable lifting weights upstairs and would rather have privacy in one of the group exercise rooms. I understand there’s hesitancy due to equipment loss, but I can assure you that’s not from a middle-aged woman!! There is not really any space upstairs to be able to use the lighter weights that are available in the group classroom without being in the middle of the workout area.
Very clean and there are always towels available. Also, everyone is very friendly.
Great location. Kids enjoy getting together at Stephen Terrell Rec Center to do sports with friends.
It’s pretty reasonably priced and allows me to walk in all kinds of weather.
The equipment is well maintained and every staff member is always friendly and courteous!!
Love the variety of classes offered. I wish there were even more throughout the day. Also if you could open a coffeeshop, I think you would do great sales!
Excellent facility. Our family is loving the facility. Very friendly staff and perfect spot for all activities.
Good facilities and maintaince.
Roomy and clean
Clean and good place
It's a wonderful facility. I rated it 9 instead of 10 because there are too many children there for me.
I have used a personal trainer and we used the strength training equipment on the second floor.
I have also attended a few group exercise classes.
I'm a new member so I'm just learning about the center and how it might meet my fitness needs.
love the indoor pickleball courts. the gym equipment is top notch. towels are awesome.
Fantastic facility, new and excellent equipment with a fabulous indoor walking track. Well trained and welcoming staff. Very clean and safe environment for kids and family alike. Enough courts for Pickel ball, basketball etc. have family membership for past 16 months and have no complaints. There is flexibility to pause membership if need be with a small fee which is a great facility to have. There are many training and other programs organized which are easy to register for and at reasonable rates.
The only reason for 9 is that we don’t have tennis courts and cost of clubbing membership with Natatorium for swimming is very expensive and should be revised to the 2024 rate slabs.
Nice clean and top of the line equipment. Excellent staff
Yes great center
The Stephen Terrell facility in Allen is a "state-of-the-art" facility. I LOVE the indoor play-ground for the children. Plenty of seating around for parents to be close by, working on laptops or just conversing with each other, while keeping an eye on their children. I enjoyed watching the children having fun.
Personally, I love the indoor walking/running track, I'm not a fan of the heat, so walking indoors was perfect for me. The exercise equipment is also great.
This facility has meeting rooms, party rooms, etc. I love this facility!
Cleanliness and child care
Variety of activities available, the selection of studio classes, the cleanliness, the spacious workout areas, the comfortable locker room, friendly and helpful staff, availability of trainers, and reasonable cost.
It’s very clean and the staff is always willing to help
Clean
Lots of varied equipment
Plenty of staff
Towels!
Well located (from my home)
A very friendly place, the staff was very kind and helpful. Plus the building and outside areas are in excellent condition.
Excellent facility, friendly staff, great classes
Friends
Everything well, everywhere is clean, personal staff very nice and friendly. Thank you

Love the gym. Mostly all the cardio equipment, plus the indoor walking trail.