- Phone: 6306201606
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Customer Testimonials
Very high quality products that make bicycling enjoyable. The staff at this store is knowledgeable
and friendly.
Very accommodating
The customer service was top notch! Very informative walked my son through the process of what bicycle would be best for him. I would recommend this location to anyone looking for quality bicycle.
Ross the mechanic has always done a great job on my bike
I brought my bike in for a clean-up. I can’t ride my bike in the ice……I don’t know how it rides, but it looks clean and ready to roll. Employees were friendly and knowledgable.
The customer service here was amazing. We live in Chicago but had a less than great experience at the Trek store in the city, so we took our bike here and the difference was extraordinary. Thank you for getting our bike back to new condition for less money than I feared, much quicker than expected, and with staff so kind. We will continue to make the “trek” from the city to your location - the drive is 1000% worthwhile!!
We like the people in your store 😀
Great service. After I received my bike back, it was better than ever.
Service was quick. Discount was a nice surprise.
Friendly, informative staff. Quality work.
Convenient to where I live.
Knowledgeable staff and excellent customer service.
Service is great!
Extremely friendly!
Thanks for the great job tuning, cleaning and preparing my bike! Everything looks great and it seems to roll so smoothly, can't wait to really ride it next year!
Excellent inventory, product support and maintenance.
Top-notch mechanics and sales staff.
Very knowledgeable
Very clean and organized store with friendly service!
What a great shop. Brought in a bike for service and bought a new bike for my daughter.
So happy to have a Trek shop closer to home!
Very friendly, attentive.
Etan and the lads at Villa Park were the best! Kind and taught my kid so much!
Fast, friendly service.
When I stopped in to have a tire repaired, the employee was very courteous, and repaired the tire quickly, explaining why the problem occurred, indicating the importance of maintaining the appropriate air pressure for the type of tires I use.
Customer service and flexibility. Fair prices.
Great service.
Loved the individual attention and relating to where I'm at in my bicycling hobby. Never talked over my head and fielded every question and concern with knowledge and care.
Great service and knowledgeable staff
The product I needed was avialble and in-stock, the sales person guided me to it immediately, very polite, and thanked me for being a returning customer.
Tons of goodies in stock with the ability to quickly order anything that's not. Every single staff member goes above and beyond to get involved and help out with every service imaginable! This is a great, rare example of the right people in the right place nowadays! BiG shout out/thanks to Ken, Ethan & Kirk!!! The recommendations they have made over time have NEVER let me down!
Overall, I like the Trek product. The person who assisted me was very knowledgeable, took the time to find out what type of riding I would like to do, and was very engaging and enthusiastic about bicycling.