Customer Testimonials
Great customer service, knowledgeable extremely helpful staff
Jeff was great to work with on getting me on a new Trailcat SL. He worked with me on price and helped me choose a great bike from Pivot! I would absolutely recommend anyone who is shopping for a new Pivot to head over to Bike Sport!!
Excellent customer service! I trust my bikes with these guys.
Your team went above and beyond for our daughter’s adult tricycle. We cannot express how grateful and thankful we are for the time given to us to make sure her bike fit all her needs! It was the absolute best experience we could have imagined. We’ll always come here for bike services going forward. Thank you so much!
Great service. Good range of products for all types of cyclists.
I have been cycling for many years, and I'm not that mechanically inclined. BikeSport has always taken really good care of me and all my bikes. My wife's, too.
Most recently, I had an issue with my carbon fiber road bike shifting. After many recurrences of the same issue, and some replacement parts, and much disappointment, Jeff Lorish took my issue to Trek and got them to agree to give me a big discount on a replacement bike.
I just picked up that bike yesterday. I'm very happy with the consideration from Jeff, BikeSport, and Trek. I am hopeful that this bike will be better than my last one.
I love coming in. The staff is so knowledgeable and awesome to deal with. Service is great and always have what I’m looking for.
Prompt and knowledgeable service.
Friendly and informative staff. Very knowledgeable and flexible in addressing your concerns and intentions.
Follow communication was provided as promised. Product inventory was good and pricing fair.
service was great. bike looks new again with a lot of new parts
Pride, Sam, and Harvy kept me posted during a repair that called for parts from Utah. The pick up and delivery of my trike made the repair possible, as I have no means of transporting it.
Everyone I dealt with at the store was kind and courteous, and explained the repairs in a way that I could understand what was being done and why.
These guys treat you like a friend. I will always return to Bike Sport for all my electric biking needs.
Chris Stewart.
Phoeniville.
Great service and communication
I brought in a couple tires that needed new tubes. They made the repairs while I waited and only took about 15 minutes. The technicians were very friendly and knowledgeable.
The staff took time and listened to all of my questions and concerns.
Very professional and friendly service from EVERY staff member I interacted with
The communication is easy and they are patient with all of my "beginner" questions! Thanks for everything.
No stripped bolts
Great service and knowledgeable staff.
Good quality bikes and accessories with knowledgeable friendly staff. No pushing -just wanting you to get enjoyment out of your bike.
Always treated with respect! This is my favorite bike shop.
Appreciate Pride’s direction and willingness to work with us. He certainly went the extra mile setting us up with indoor shoes and picking out a new Salsa.
Enjoyed his personality and expertise.
Old fashion customer service! They offer a vast array of bikes, parts and services. It's rare to find a bicycle shop of this caliber anywhere.
Great customer service
Excellent service & inventory of products
Rented a bike and helmet for a charity event. Was simple to do. Bike was great. Getting the bike and returning was easy.
As always the service and the staff are excellent
The care, attention to detail and interest that is shown to what my goals are out of cycling.
Great customer service.
Staff were very friendly and helpful. I appreciate the recommendations and information provided while selecting new bicycle helmets.
The service is high quality and timely.