Customer Testimonials
Service was super helpful! Reviewed my bike for MS Ride and helped me pick new tires.
Customer service is great! Had my bike tuned twice this season, best in the area by far.
The people at BikeSport are knowledgeable and super friendly. I was at the store when someone who just moved into the area brought her bike in to be checked out to make sure it was in good condition. Jeff, the store owner put her bike on the repair stand, did an inspection. After a couple quick adjustments and lubing her chain he gave the bike back to the customer and told her that it didn't need anything else and that she didn't need to spend the money for a tune up.
In my opinion, that's the kind of bike shop that you would want to bring your bike to because they are honest and trustworthy.
Extremely friendly and courteous staff that know their products very well. Class act!
Had my bike tuned up with the chain and cassette being replaced - great job!
Quality of work done by service department; decency, sincerity, and respect shown by service staff.
Friendly and very knowledgeable
Friendly and knowledgeable service!
The associates at the Store were very friendly and very helpful
Prompt, courteous service.
Good staff
The customer service was excellent. Everyone is very knowledgeable and very helpful.
Always friendly effective customer service. Highly recommend them for bikes and service
Overall the service and personal attention to our needs was great. only constructive feedback is that for things that needed to be replaced/repaired, we were given very little in terms of options from a pricing standpoint. For example, if there are three or four different levels of wheel/tire, we were not presented with any option or recommendation. Just 'it needs a new wheel/tire, it'll be X dollars." I realize i could have also asked about options, but it would be nice to be presented with these, or even with just a recommendation that shows comparison to other options.
The service is outstanding.The work is very well done and is completed timely.
Very pleased with the service. They understand I need my bike and do their best to complete the repairs promptly.
I went to the shop on a Sunday figuring I’d just drop my bike off for new tires and tubes and pick it up later in the week. Anthony was incredibly professional and had everything changed out and put back together in about ten minutes. I was so glad to not have to go without my bike for a few days. Thanks!
Mostly it's the service. Always top notch. I always feel like I'm riding a brand new bike when I get it back from the shop.
Fantastic customer service
Every staff member we have met has been polite, informative, and eager to help with any reason from repairing brakes to selling a new bike.
The service was exceptional and the staff is very friendly and accommodating! I would recommend this bike shop to anyone! Thank you for the great service!
Convenient and friendly, knowledgeable staff
Great service, very knowledgeable. They serviced my bike and it came back feeling brand new for a very reasonable price.
Jeff and team were absolutely great to work with! Through upgrade suggestions, component installation, bike set-up and carbon fiber frame repair, their service has been on point. Plus they delivered the work ahead of their quoted timeline.
The service was exceptional. It was good to catch up with Jeff. His technicians were courteous and friendly. The service was also done sooner than expected.
Technicians are nice and helpful.
attention to detail from the bike tech's are amazing, provided options for different parts based on riding style and preferences
Great options and knowledgeable staff.
Prompt service at a reasonable price! All with a great attitude!
People were nice and helpful. Prices were good