Customer Testimonials
Quick service while you wait. Excellent value for the money. Friendly service. Highly recommend.
Products are quality and they service them
Great Service!!
Great service!
I have taken my grandson's bike to Island Bike more than once for minor repairs. They've done them at no charge - quickly and cheerfully. I was so tickled that I got to buy him a nice new bike from these guys!
They are really nice and extremely knowledgable. They get the work done and are not over priced!!
Purchased an e-bike and so glad I worked with Colin. Not having much knowledge, he was very helpful in getting me exactly what I need and how the bike works. Would most definitely recommend for anyone to stop by and look at their inventory and purchase a bike or other products they offer!
Customer service is fantastic. Everyone was so helpful when I went in to purchase a new Domane. Installations and everything they have done right away so I can get in and out quick.
People are always the difference. In any business people are what create the best experiences. Island life is the best bike shop because of it incredible employees. Courteous, professional and knowledgeable in all things related to bikes. Any type of bike you ride, they can sell, outfit, properly size, maintain or repair. When purchasing a bike, its always best to have real people to answer questions and actual bikes to test. Buying from a local shop is the only way to ensure you get the right bike. I would recommend to anyone interested in a new bike to visit the team at "Island Life Bikes"
Howard H.
H
My immediate impression was excellent due to the helpfulness and kindness of Alexis.
Follow up for repairs/replacement with Chris was also great.
Highly recommend Island Bikes.
Glenn and his staff are the best. From the beginning of my Pedigo purchase to the service it has been a great experience.
Great staff that is knowledgeable and willing to help.
Absolutely great customer service and turnaround time!
I like everything…nice staff and great quality.
Thank you.
Carson and Stephanie do a great job. They are very friendly and helpful.
Always listen and are able to help
The staff was friendly and helpful, especially Carson the tech. He took the time to make sure our new bike was tuned, tubeless and all set up for my daughter. The sales girl was also great no pressure and very knowledgeable.
Wonderful service and unparalleled customer service!
I was visiting friends and had a flat and they fixed it in a timely matter that day:)
Thanks for getting me back on the road.
Many years ago i would not have recommended Island Bikes as they would only service Pedigo ebikes . Under the new leadership of Steve , Chris , Alexa and other members of the tram , they are now super responsive and totally caring to their clients requirements . I took my bike in for service and Chris quickly diagnosed the isure, gave me a fair quote to resolve the issue and promptly fixed the bike . I am extremely happy and would highly recommend them to anyone . They do the right thing.
Kiran
The technician, Carson, was very knowledgeable and helpful. He helped from the moment I called with a flat tire on my son's ebike. He, first of all, could repair it which other bike shops in our area declined (said they do not work on ebikes/and or did not have the tire tubes needed). Then once we arrived at the shop he helped get the bike out of our car, was prepared to fix it on the spot but I asked if he could look the whole bike over for safety and he of course agreed. I picked it up the next day with a new tire, sharper brakes, gear adjustment and handle bar tightening. Very affordable and great service. Really glad to have found the shop!
The service is always friendly and professional.
The Island Life Bicycle Store at World Golf Village, St Augustine and Colin Freeland and his team are wonderful in answering all my questions concerning our TREK bike operations & Maintenance issues and provide great service in maintaining and caring for our bikes. They have everything a biker needs from expert maintenance services to nearly every bicycle accessories/items and the shop is only 2 miles from our home. They will be our go to assigned bike store for all of our TREK bicycle needs from here out.
The service is always friendly and professional.
Very efficient and knowledgeable business
Great staff, super helpful with a smile..
I bought my bike from them a couple years ago. They were friendly, professional and helpful then. The last year I have used my bike way more than usual and have had to bring my bike in for various reasons and they have been consistent with their professionalism and service. Alexis has helped me the last couple times and she always welcomes me with a warm smile and has everything handled quickly and efficiently. I will keep using them moving forward and highly recommend them to everyone else!
Colin is a great tech. My bike rocks!
We've had bikes fixed at Island bikes, bought a new ebike from the, had service done on tires and the service is exceptional. Love their products. Anytime we have a issue with anything we bring it back in and they take care of it in a very timely manner. Great staff
The entire team was Incredibly friendly and helpful. They diagnosed the issue with our bike quickly, went through the options, helped file the warranty claim, and stayed in contact throughout the whole process. You can tell they love what they do and connecting with customers.