Customer Testimonials
I blew out the rear tire in my Troxis Explorer E Bike. Island Life had me back on the road in a jiffy. 👏🏻😎
Fast and competent
Great service - knowledgeable and friendly.
Great customer service, very easy to work with.
Super friendly and helpful.
Everyone is extra friendly and I like the fact that you are very transparent with work and pricing. And the fact that you don't try to hard sell your products is refreshing. And although my bike is an older beach cruiser you all treat her with the same amount of respect you do with the high end bikes. I'm lucky to just be a mile down the street. Veronica i
Bikes and service!!
Colin and Glenn are always friendly and helpful.
Personalized efficient courteous service.
Service department was great. I moved here 5 years ago and this was my 6th or 7th repair and i have always been very satisfied with their work.
very friendly, great service, quality workmanship
The turnaround time on my bike issue was awesome. The guys got the bike back to me super fast and I really appreciated that.
This shop is not only very welcoming, they also do impeccable work. One of the best places for bikes I have encountered.
Paul
Saint Augustine Beach
Good customer service with fair pricing
Collin is always friendly and helpful and did a great job of converting my tires to tubeless.
This was the first time I used them and was very impressed with the friendly and professional staff. I will have my bike serviced with Island Life Bikes every year!
Service is reliable and efficient!
As a senior, with some mobility issues, I was interested in a simple, comfortable ebike. Stephen was so helpful. He made great suggestions, and was very patient with me. I highly recommend Island Bikes for all your bike needs. I am so grateful to be able to enjoy biking again!
Extremely knowledgeable and friendly staff it just feels very comfortable, despite not having the greatest acknowledge of Bikes in advanced level they helped every step of the way… Very enjoyable experience
These guys did exactly as they promised on my bike repair, didn't try to cheat me, didn't judge me for buying an Amazon bike......and.....they did it all with a smile! I'd recommend them and if I knew then what I know now, I'd have bought my bike from them.
While shopping around for bikes, I chose Island bikes for a number of reasons. The selection was very good and Collin's knowledge of various bikes was very helpful in determining my final choice. The bike I chose was not in the store but he had it sent over from the other store the next day so I could try it out. No hard sell, just answered all my questions. I am very happy with my Trex and also with the great customer service. Thanks Collin.
I highly recommend Island Life Bikes. We visited several bike shops before going to Island Life Bikes. Glen was very helpful. With his guidance I feel I chose the best fitting e-bike for me.
Steven was very knowledgeable and helpful. We did not feel pressured at any time and he adjusted the bicycles for us to make sure we were completely satisfied and happy with our purchase. We also saw him providing the same attention to a child and her parent helping her decide on a very pretty bracelet. So large or small purchase or just looking , you can be sure to get the same amount of personal care and service.
Great bike shop and very friendly and knowledgeable staff! Highly recommend Island Bike shop!
Service great attitude
Timely, excellent craftsmanship in repair, friendly and communicative customer service.
Excellent customer service and quick results with our repair needs.
This is the best bike store at the beaches, bar none!
I was impressed with the young man who assisted me with the bike. He was extremely knowledgeable and patient as I tried to absorb all the information. My only reason for not giving a “10” is that there was no negotiating room period. I love to trade with local businesses but in my experiences there is most always a discount off of full retail price. Maybe the internet has changed that. Still, I will use this shop for my service and highly recommend.
Collin has been helping me fine tune a bicycle that I am borrowing from a friend so that I can get back into recreational biking again. He is attentive and polite and offers budget minded solutions to help upgrade a bicycle without breaking the bank. I am glad there are still bicycle shops that offer full service work that is quality. The retail economy is tough right now but this shop is worth coming to. High on my recommend list. Just keep in mind good support help is hard to find anywhere these days and being patient and kind when a retail shop is understaffed means a lot to anyone in the service industry. Be a good human and set your customer expectations accordingly!