Customer Testimonials
Service is great! I requested a propane delivery through my e-account, and could pay for the propane in the same transaction. Propane was delivered the very next day, and that was during a cold snap when Down East was probably extra busy with deliveries. I also submitted an online query about a cleaning for my propane fireplace, and got a reply the next business day.
Great repair and . service and on schedule deliveries
You monitor my tanks and can tell when they are getting low. You email me after a fill up. I'm very happy with this service
Fast prompt service
Easy to work with and willing to help their clients
Remote monitoring is a reassuring feature.
The website easy to use. They are very responsive if I call for any reason.
Your crew did a nice job setting the tank for me
Fantastic!
Friendly and helpful service on the phone, service tech was kind to my renters and respectful, had service quickly to our home!
Great delivery and a great service team.
Very reliable.
My delivery person was wonderful. You’re lucky to have him.
Convient service
I have never had a problem with you folks. Your pricing is very competitive and the service is phenomenal.
All of the staff worked with me to set up my new propane and heating oil account. They were all friendly local people. I have a small lot and I appreciate that they worked with me to find a good spot for the propane tanks.
Excellent service!
I am on auto delivery and it is super convenient. I like the discount if I pay promptly and online communication and ability to pay options. Web site is easy to navigate.
I've been a customer since 2015 and have not had a single complaint. You always deliver my propane on a regular schedule and respond to my telephone inquiries. Your delivery men are always polite and respectful. Thank you for your good service.
For the most part the people that work there are caring and understanding. They do their best to help you if you have issues with things that you need to have fixed.
Prices
Technician for the preventative maintenance visit was on time, very pleasant, answered all my questions and very professional.
Facebook very prompt and very professional service is amazing and very friendly people
The propane was delivered on time. The driver was very personable, explained how the underground tank worked and how full he filled the tank. the ticket he prepared had the right gas price.
A good experience !
The automatic delivery is very comforting. Everyone I’ve ever spoken with is super nice and very real
I have been with this company for over 20 years. They have never failed to provide me with nothing butthe best service and quality products. at an expedited timeline ,I wouldn’t hesitate to recommend them to anybody
Very professional, you show up when you say you will and the work is superlative.
You have been helpful concerning my lack of funds and are willing to negotiate a lower price. Your staff is always polite
Not having to worry about receiving delivery!
We have been with Downeast Energy for many many years. We have never run out of propane, and the service has been excellent. Every year we get a call to renew our propane contract, and their prices are very affordable. I try and tell as many as possible about your services.
Thank You, Bob Carlson BC Electric in Owls Head, Maine