Downeast Energy
283 Whitten Road
Hallowell
ME 04347
United States

Customer Testimonials

Report a concern   October 30, 2025 — Rated 10 out of 10 by K.M. Downeast Energy
What do you like about our products and services?

I am on auto delivery and it is super convenient. I like the discount if I pay promptly and online communication and ability to pay options. Web site is easy to navigate.

Report a concern   October 25, 2025 — Rated 10 out of 10 by L.C.S. Downeast Energy
What do you like about our products and services?

I've been a customer since 2015 and have not had a single complaint. You always deliver my propane on a regular schedule and respond to my telephone inquiries. Your delivery men are always polite and respectful. Thank you for your good service.

Report a concern   October 23, 2025 — Rated 10 out of 10 by C.C. Downeast Energy
What do you like about our products and services?

For the most part the people that work there are caring and understanding. They do their best to help you if you have issues with things that you need to have fixed.

Report a concern   October 23, 2025 — Rated 9 out of 10 by V.B. Downeast Energy
What do you like about our products and services?

Prices

Report a concern   October 23, 2025 — Rated 10 out of 10 by P.D. Downeast Energy
What do you like about our products and services?

Technician for the preventative maintenance visit was on time, very pleasant, answered all my questions and very professional.

Report a concern   October 16, 2025 — Rated 10 out of 10 by Roland Hutchins Downeast Energy
What do you like about our products and services?

Facebook very prompt and very professional service is amazing and very friendly people

Report a concern   October 15, 2025 — Rated 10 out of 10 by B.W. Downeast Energy
What do you like about our products and services?

The propane was delivered on time. The driver was very personable, explained how the underground tank worked and how full he filled the tank. the ticket he prepared had the right gas price.
A good experience !

Report a concern   October 7, 2025 — Rated 10 out of 10 by Heather Q. Hay-Brackett Downeast Energy
What do you like about our products and services?

The automatic delivery is very comforting. Everyone I’ve ever spoken with is super nice and very real

Report a concern   September 26, 2025 — Rated 10 out of 10 by Raymond Schaller Downeast Energy
What do you like about our products and services?

I have been with this company for over 20 years. They have never failed to provide me with nothing butthe best service and quality products. at an expedited timeline ,I wouldn’t hesitate to recommend them to anybody

Report a concern   September 26, 2025 — Rated 10 out of 10 by Dominic Mercadante Downeast Energy
What do you like about our products and services?

Very professional, you show up when you say you will and the work is superlative.

Report a concern   September 26, 2025 — Rated 10 out of 10 by J.K. Downeast Energy
What do you like about our products and services?

You have been helpful concerning my lack of funds and are willing to negotiate a lower price. Your staff is always polite

Report a concern   September 19, 2025 — Rated 10 out of 10 by B.M. Downeast Energy
What do you like about our products and services?

Not having to worry about receiving delivery!

Report a concern   September 13, 2025 — Rated 10 out of 10 by Brenda Taylor Downeast Energy
What do you like about our products and services?

Every person from this company worked with me very professionally and with great patience & kindness. I am looking forward to many years of having them as my propane company!!

Report a concern   September 11, 2025 — Rated 10 out of 10 by M.A. Downeast Energy
What do you like about our products and services?

Been with company since it was Downeast Energy. Also, I always had great service. Today, I was contacted to set up a different delivery schedule for the 2Phone number removed oil delivery.. Braden Jenkins asked about my second property and he determined tht I would need a new schedule so as not to run out of oil again which he initiated.;

I also received quick delivery of oil after my call. in later afternoon and delivered the very next
morning.

Thank you in advance for listening.

Report a concern   September 7, 2025 — Rated 10 out of 10 by Rio's Spiked Cafe LLC Downeast Energy
What do you like about our products and services?

Prompt, efficient and professional.

Report a concern   August 27, 2025 — Rated 10 out of 10 by L.K.B. Downeast Energy
What do you like about our products and services?

I had prompt response and excellent service for the problem that I called about. Everyone that I spoke to was pleasant and helpful.

Report a concern   August 26, 2025 — Rated 10 out of 10 by R.C. Downeast Energy
What do you like about our products and services?

The service

Report a concern   August 4, 2025 — Rated 10 out of 10 by C.A.B.H. Downeast Energy
What do you like about our products and services?

Promptness of service

Report a concern   August 4, 2025 — Rated 10 out of 10 by K.M. Downeast Energy
What do you like about our products and services?

The service is excellent! Hank and Nick always do a great job and they come when they say they will. They have really good attitudes and expertise

Report a concern   July 31, 2025 — Rated 10 out of 10 by Robert & Ann Turcotte Downeast Energy
What do you like about our products and services?

punctual for deliveries and courteous staff

Report a concern   July 25, 2025 — Rated 10 out of 10 by G.J.F. Downeast Energy
What do you like about our products and services?

I love that the folks I talk to for customer service are local to me!

Report a concern   July 19, 2025 — Rated 9 out of 10 by I.M. Downeast Energy
What do you like about our products and services?

Quick response to phone inquiries or requests.

Report a concern   July 5, 2025 — Rated 10 out of 10 by D.W. Downeast Energy
What do you like about our products and services?

Very helpful and prompt service.

Report a concern   June 25, 2025 — Rated 10 out of 10 by Dana Lovell Downeast Energy
What do you like about our products and services?

Fast, reliable and knowledgeable service!!

Report a concern   June 23, 2025 — Rated 10 out of 10 by H.A.J.P. Downeast Energy
What do you like about our products and services?

Everything

Report a concern   June 21, 2025 — Rated 10 out of 10 by Z.T. Downeast Energy
What do you like about our products and services?

I was most happy about my delivery driver and his friendliness and courtesy as well as his education to me as I had not dealt with Propane before.

Report a concern   June 13, 2025 — Rated 10 out of 10 by G.D. Downeast Energy
What do you like about our products and services?

Setting up service.....was fast and easy! Had a tank and all hooked up within 3 days of initial phone call. All staff were helpful and gracious.

Report a concern   June 12, 2025 — Rated 10 out of 10 by C.S. Downeast Energy
What do you like about our products and services?

It's nice to talk to your CSR. It's like they really listen and care about you and what's going on with you and willing to work with you. The delivery guys are always pleasant to talk to when they come fill the tank.

Report a concern   May 28, 2025 — Rated 9 out of 10 by S.D. Downeast Energy
What do you like about our products and services?

The company responds quickly. Repairmen are polite.

Report a concern   May 25, 2025 — Rated 10 out of 10 by Craig Giles Downeast Energy
What do you like about our products and services?

Your people have been prompt, courteous, efficient and informative. I would highly recommend your services to anybody.


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