Downeast Energy
283 Whitten Road
Hallowell
ME 04347
United States

Customer Testimonials

Report a concern   May 5, 2024 — Rated 9 out of 10 by Michelle Porter Downeast Energy
What do you like about our products and services?

Great service
Fast response time

Report a concern   May 1, 2024 — Rated 10 out of 10 by Mark and Ellen Freeman Downeast Energy
What do you like about our products and services?

Fantastic service from office personnel and our son has a rapport with our local driver! How great is that?

Report a concern   April 26, 2024 — Rated 9 out of 10 by S.L. Downeast Energy
What do you like about our products and services?

This was my first winter with Down East Energy and I’ve had no issues. Timely delivery and I appreciate being given 30 days to pay.

Report a concern   April 25, 2024 — Rated 10 out of 10 by G.A.L.W. Downeast Energy
What do you like about our products and services?

automatic delivery, helped us transition from oil to propane, checked propane levels after days of lost power and using the generator, helpful and friendly when I call and during delivery

Report a concern   March 30, 2024 — Rated 10 out of 10 by K.K. Downeast Energy
What do you like about our products and services?

Prompt service. Courteous and friendly staff.

Report a concern   March 29, 2024 — Rated 10 out of 10 by B.A.A.B. Downeast Energy
What do you like about our products and services?

Very reliable.

Report a concern   March 28, 2024 — Rated 10 out of 10 by Jean Edwards Downeast Energy
What do you like about our products and services?

you all are the best. Thank you for quick deliveries.

Report a concern   March 13, 2024 — Rated 10 out of 10 by R.M. Downeast Energy
What do you like about our products and services?

I like the fact I got a text when oil got delivered , I am away in Florida ,so a very nice feature

Report a concern   March 10, 2024 — Rated 10 out of 10 by C.N. Downeast Energy
What do you like about our products and services?

On time

Report a concern   March 7, 2024 — Rated 10 out of 10 by J.H. Downeast Energy
What do you like about our products and services?

Great service and always can talk to a live person.

Report a concern   March 2, 2024 — Rated 10 out of 10 by B.B. Downeast Energy
What do you like about our products and services?

They are very helpful and responsive. Great company!

Report a concern   February 24, 2024 — Rated 10 out of 10 by L.R. Downeast Energy
What do you like about our products and services?

The speed at which you responded to my service call.

The serviceman - Greg? He was very courtious and told us what was going on very well..

Report a concern   February 22, 2024 — Rated 10 out of 10 by A.B. Downeast Energy
What do you like about our products and services?

The check was great!

Report a concern   February 21, 2024 — Rated 10 out of 10 by T.C. Downeast Energy
What do you like about our products and services?

Hank does excellent work and Toni in the office is always ready to assist.

Report a concern   February 19, 2024 — Rated 10 out of 10 by C.H. Downeast Energy
What do you like about our products and services?

Service has been amazingly fast and knowledgable

Report a concern   February 16, 2024 — Rated 9 out of 10 by W.C. Downeast Energy
What do you like about our products and services?

Friendly customer service
Responsive

Report a concern   February 9, 2024 — Rated 10 out of 10 by G.J. Downeast Energy
What do you like about our products and services?

They were all prompt and efficient. They had me set up with heat in less then an hour. Friendly and left everything neet
Thank you.

Report a concern   January 26, 2024 — Rated 10 out of 10 by K.A.L.J. Downeast Energy
What do you like about our products and services?

Fast service! Good prices

Report a concern   January 25, 2024 — Rated 10 out of 10 by P.D. Downeast Energy
What do you like about our products and services?

Your customer service is good.

Report a concern   January 24, 2024 — Rated 10 out of 10 by R.C. Downeast Energy
What do you like about our products and services?

Prompt service, new website worked great to schedule service and pay. Service was scheduled for 6 days later and you came the next day. Outstanding!

Report a concern   January 19, 2024 — Rated 10 out of 10 by N.K.S. Downeast Energy
What do you like about our products and services?

Online payments and billing

Report a concern   January 18, 2024 — Rated 10 out of 10 by B.M. Downeast Energy
What do you like about our products and services?

Your crews respond rapidly and you update info on outages quickly.

Report a concern   January 4, 2024 — Rated 10 out of 10 by R.K. Downeast Energy
What do you like about our products and services?

Friendly driver, online ordering.

Report a concern   December 31, 2023 — Rated 10 out of 10 by G.C. Downeast Energy
What do you like about our products and services?

Fast service….auto refills…

Report a concern   December 29, 2023 — Rated 9 out of 10 by C.K. Downeast Energy
What do you like about our products and services?

Quick service response

Report a concern   December 28, 2023 — Rated 10 out of 10 by B.B.W. Downeast Energy
What do you like about our products and services?

New website is nice. And I always get helpful people if I call in for any reason. Thanks for keeping up the good business ethics and customer service.

Report a concern   December 24, 2023 — Rated 10 out of 10 by J.M. Downeast Energy
What do you like about our products and services?

Excellent drivers in Waldo County!

Report a concern   December 24, 2023 — Rated 10 out of 10 by V.A.G.C. Downeast Energy
What do you like about our products and services?

Customer service

Report a concern   December 18, 2023 — Rated 10 out of 10 by S.C. Downeast Energy
What do you like about our products and services?

Prompt delivery.

Report a concern   December 18, 2023 — Rated 10 out of 10 by G.S.A.S. Downeast Energy
What do you like about our products and services?

Great customer service and recommendations on heating sources


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