Customer Testimonials
I love that the folks I talk to for customer service are local to me!
Quick response to phone inquiries or requests.
Very helpful and prompt service.
Fast, reliable and knowledgeable service!!
Everything
I was most happy about my delivery driver and his friendliness and courtesy as well as his education to me as I had not dealt with Propane before.
Setting up service.....was fast and easy! Had a tank and all hooked up within 3 days of initial phone call. All staff were helpful and gracious.
It's nice to talk to your CSR. It's like they really listen and care about you and what's going on with you and willing to work with you. The delivery guys are always pleasant to talk to when they come fill the tank.
The company responds quickly. Repairmen are polite.
Your people have been prompt, courteous, efficient and informative. I would highly recommend your services to anybody.
Timely response
Service folks are great 👍
I like the customer service aspect, and whenever I have thought about leaving because I found a better price you were able to match the price I found which made me happy because I like the dependency you provide.
Automatic delivery when tanks are low with automatic payment
Excellent service: responsive, fairly priced.
Helpful and friendly folks on the phone and on service calls.
There is nobody any nicer and polite than Hank Elkins. He is a great asset to your company.
auto delivery
Timely service.
Great company. Great service
When I call for service or delivery, I feel I am important, often getting the impression I am their only customer; but I know better, given the reputation and experience of my neighbors.
Friendly customer service member and helpful in trying to get a delivery to us ASAP.
Professional, friendly service!
The company offers the pricing, services and customer service that are important to me.
Your service is the best, from the office staff, to the delivery folks, to the service crew.
Your people are fast, efficient, and courteous.
Timely, friendly, and efficient service. I have enjoyed a good working relationship with Downeast for well over 15 years. Appreciate the quality service and prices are great too.
Easy to get get ahold of, in the USA, local, can understand terms, easy to work with.
Don't charge a minimum use fee to residential propane customers who pay their bill quickly.
Thank you
Great service otherwise - been a customer for 44 years!
Easy to work with and friendly staff.
punctual for deliveries and courteous staff