Customer Testimonials
we have a good contract and the website is easy to work with.
Whether I call on the phone or have the driver pull up for a propane delivery they are prompt, helpful and friendly. Can’t ask for more!
You offer different ways for paying. When as Moro e calls they need propane you are quick to respond even if it’s not urgent.
Local service. Great custom service!
Quick service
Helpful in a hurry. Excellent delivery and maintenance.
Great people with excellent attitudes!!!
Service was exceptional, gentleman arrived on the same day I called. Problem was corrected in a short time. Very happy with DE energy service
Friendly people, very helpful
The customer service experience I received when working with Madison was OUTSTANDING; we resolved several issues with my account in a straightforward way; she brought my "would recommend" from a 5 or 6 to 9.
The only reason I have a 9 and not a 10 is some past experiences with installation work where the installers must have lost track of the install, as they never returned to finish up some aspects of the work. (A condensate drain connection for my on-demand hot water heater.)
But, especially given my recent experiences, I'm definitely sticking with you, and will recommend you as time goes on. Thanks!
You are dependable. Working with your Phone call reps is effective.
I don't get the sense that your prices are excessive, but I probably should compare you with other providers.
friendly and prompt service
Quick and quiet and very professional. Highly recommend.
Excellent service
The staff was very friendly and have been with them for year
Service guys are great
Warren from Waldo was excellent and found a gas leak in our new home ! Then he went to the warehouse and returned with a First Alert gas detector. All on a Friday afternoon.
Very convenient and always the best prices in our area.
Very reliable company
I highly recommend them
I don’t always understand the billing process. I pay automatically but I still receive a message to pay a certain amount. I end u calling for an explanation
Timely, responsive, good prices.
Personnel are very easy to work with.
The two guys that came were wonderful and a great help. Thank you!
Came out in timely manner to fill my propane (standby) tank; person was knowledgeable about size of tank (I was not original owner), how long it lasts, etc. very helpful.
Nick and Hank were both very professional and did a fantastic job from start to finish. Extremely happy with their work.
Prompt refills.
Very responsive, friendly, and helpful!
Service
Honest and efficient!
Prompt response to service calls.