Customer Testimonials

Great service. Thank you.

Prompt and helpful customer service…reliable

Delivery team is friendly and courteous. Service was efficient and timely.

Timely propane deliveries. I don't have to stress about running out, especially in the winter!

Your deliveries are promp and on time and your service is spot on . I,m happy with your company. Thank you

everything

Constantly regular

timely

Reliability and courtesy of delivery people

Great service

Prompt and courteous.

we are on auto refill for oil and propane and they are very dependable for those deliveries. Also, if we need service they are available in a timely manner.

Very pleasant delivery guys, on time with oil delivery as we never run out, easy to use website and bill pay. You keep us warm!

Prompt responses to communications and requests.

Great customer service and price!

Service...

Prompt service to fill completely empty tanks. Thank you!

The fellow who was just here to clean our furnace is great. Warm, friendly, and super quick and efficient.

The oil delivery drivers are awesome.

I like the automatic way you come to fill my propane tank. Also, you can pay by mail or online. I’ve called before and the person I spoke to was kind and helpful

The customer service is fantastic as I always get someone on the phone quickly for any questions I have. I have lived in this house for 25 years and Downeast Energy has been the only company I have used during this time. I had a gas leak once and they were incredible responsive and walked me though how to keep me safe until they arrived.
I have used the furnace cleaning maintenance feature and every year they come and service my furnace and so I know I am alway in great hands when they leave. I have always been on the payment plan which I like so I always know what I am paying each month.
In 25 years I have never had anything to complain about.

You can use my name but not the company which I think you don't have that information anyways.
Thanks
Meg

It is refreshing to talk to a real person when there is an issue to be discussed. Each time I have called, a pleasant and knowledgeable person was available.

Courteous staff and dependable people to work with.

Everything!!

Always show up on schedule and polite.

I was concerned about the volume of gas we used during our recent (multiple) power outages since the range and the fireplace were our only sources of heat. When I called to check, the company sent out a delivery to ensure we were in good shape (we would have been okay without it) and gave me the assurance we were not going to run out.

Professional, on time, great people, great service

Helpful and professional service. The driver Mike goes out of his way to ensure that my propane tanks are filled on time and always goes above and beyond. Thank you for all of your help.

Greetings!

We have been with Downeast Energy for a little over 20 years … they have taken care of the propane supply all along - couldn’t have asked for anything better.
My first sales-person - RON ALLARD had rightly said -
‘You will never have to look for another supplier’.
True to word all the way.

Always responsive. Wonderful telephone service last week. Helpful and comprehensive information. Reliable auto fill. I never worry.