Customer Testimonials
It was a very rained day but the installers did a good job and didn't track up our house. Gas prices is good as well as the tank rental rates.
Very responsive and easy to do business with all of the time!!
Got our propane back after the hurricane disaster and flood took our tank away. Always reliable and keeps our tank serviced.
I have always received excellent service, whether by phone or personal visit, at the Rutherfordton office.
Very polite and professional . It would be nice to know how competitive rates are vs other suppliers . This year we were not afforded a discount for filling up in the summer as last year.
I have always found Freeman Gas to be responsive and kind - in both locations where we use their services. They get to us quickly and are always eager to help. I recommend them HIGHLY!!!
Asked for service and got serviced
Timely and I don't have to worry about running out. Also, same day emergency service.
Customer service is great. They are Always super nice!!
Dependability
We have been customers for over 25 years. Everyone is always very kind and helpful. When we need gas delivered it comes quickly. We couldn't ask for better customer service.
Your office staff and our delivery driver are great to work with.
Your service is excellent!
Great Seevice!!!
Prompt service. I only use propane for cooking and heating one room—a daylight basement, so a tank typically lasts more than a year. When I request a refill, service is prompt. When we installed the ventless heater in the basement, Freeman techs ran the gas lines and set everything up.
Have always kept my tank full
I like the service
Prompt and Professional service
Freeman Gas is very easy to contact (via phone) and responsive (delivered the propane the next day).
Your phone staff is super helpful, love the web site, and your delivery people are always really nice and helpful.
Freeman Gas is wonderful to deal with! I never worry about my service at our lake house on NC. They monitor our tank levels and deliver accordingly…taking the worry away for us!
Regular service.
I absolutely love the friendliness every time I speak with this company!
The delivery is always on time and the delivery person is knowledgeable and friendly.
Services are always top notch. Appreciate you all!
Friendly, helpful office personnel.
Friendly service and quick response.
timely and professional
Thank you Freeman for your prompt and friendly service… and speedy refill!!
We have been Freeman Gas customers since 1991. 33 years. That is long enough to see some changes. The servicemen were the best feature of the company. They went out of their way to find parts and keep our stove, furnace, and hot water heaters working. But they eventually retired and the next generation were not much to count on. NO ingenuity. They couldn't "fix" anything. They replaced the entire unit.
Then came the sellout and we were assigned by zip code: Now our service people are out of state. They are nice to deal with and respond with courtesy. But we are far away, at the end of the line, and there is no changing that.
So, the folk at Rutherfordton are fine but farther up the "food chain" there seems to be a disconnect. Would I recommend Freeman Gas products and services? Try to find someone with an office closer to where you live.
Good service