Customer Testimonials
Everything is great
When I call, you always respond. Thank you.
Friendly staff at good customer service.
Notification ahead of time, gadget that let's you monitor usage.
Melissa in Rutherfordton NC. Always on top of things.
Always timely deliveries. Never an issue. I never have to call for filling.
Very kind and products last a long time very satisfied with them
The Rutherfordton office is the best; all the employees are great and easy to work with. Although it has been difficult since the new company has bought out Freeman, the Forest City office has been incredible with service, timing, and their outstanding hard work.
Well had to wait a little but my my tank arrived and got filled on Friday so no complaints
Personal care.
The heater I got from you works great to warm my house.
Friendly prompt service!
Friendly caring service. Good communication about when and what is happening.
Easy service.
Great service people at the office and in the field
Easy of ordering on line quick service.
Customer service team (office staff) is outstanding.
Delivery team prompt and professional
I love dealing with the people in the Rutherfordton office. I miss being able to contact them directly. Having to constantly work through Superior propane to get what I need from Freeman Gas in Rutherfordton is frustrating at best.
Many thanks to the employees at Freeman Gas on Railroad Ave in Rutherfordton , NC
These folks in the Spindale office are not only business representatives but friends as well. They make sure my needs are met or exceeded.
Promp and friendly
Friendly
Dependable.
I gave a rating of 10 because of the office staff and technicians. They are the best people to work with. As far as the company goes, I have reservations are it may be about the website. We were getting low on gas in our tank which is monitored but it was at 10%. I tried unsuccessfully to schedule a delivery but could not as we are on the budget plan. I received a message to call or go to the office. I tried for several weeks and finally broke down and visited the office. It was taken care of promptly. Of course, the price had increased considerably from the time I tried to schedule a delivery. The great office staff took care of all our issues.
Ease of use
The customer service is what sells the products
I like the fact that I can be on auto-fill and never have to worry about running low on propane. I also like the fact that they come when I call; even a week after Hurricane Helene ravaged our area, they were able to get to us to fill our tanks so our Generac would continue to run. Awesome company!
Excellent customer service!!!
Install of tank was quick andeasy.
The guy that came and installed the gas was on time and explained things to my understanding.
They are very professional and reliable. We are very satisfied with their service.