Member Testimonials
Friendly atmosphere! Great choices of activities.
Great facilities, friendly, helpful staff, good classes!!
Great classes, equipment, and friendly staff.
Learning how to maintain my health and the wonderful programs for seniors as well as youth my daughter loves everything about the Y and she feels safe moving around the building on her own
The ability to get on the various equipment at the times I am there and the associates are very welcoming. A great place to exercise and make great friends.
I enjoy taking classes at Poole Family YMCA. The staff as well as the members are all friendly and make it a pleasant place to spend my time.
Friendly staff, clean, variety of equipment, classes, and sports, to keep you motivated! The pool and sauna are nice perks as well.
Just membership sign up, to this point. Very professional and efficient.
Friendly staff, good programs
MJ is very kind and professional with the parents. When I check in with my daughter to see if she feels safe and has fun, she always says yes.
My son loves YMCA . I like it as it is very friendly and they let kids play and have fun .
All of the staff is amazing and polite. My son loves the activities and the interaction he receives from his counselors. I would definitely sign him up again for next school year.
Options available for each family member, all year
Great facility.
pls open the pool sooner. and lotion bottle in the locker rooms
Everyone is helpful and very friendly!
It is very organized and well run :)
Noah has been great, we're thankful he's leading now!
Loving Flag Football!! Coaches are great. Location fantastic.
The coaches are great with the kids
Friendly people, clean environment, lots of well run and fun classses.
Very friendly and helpful
My kid has got some great new criends there
It's a great place to workout along with the instructors who are amazing with classes & personal trainers. Also offers excursions & activities for whoever. It is a family for all.
The atmosphere
Their commitment to their community.
What I like most about the Poole Family YMCA - After School experience is the safe, supportive environment it creates for kids. The staff is caring, and the activities help children stay active, build friendships, and grow in confidence and character.
They’re very professional and will help you anyway possible.
Get to go with my kids and enjoy my workout in peace not a lot of people at once so many options and very nice front desk people and always welcoming
Great programs. Clean facilities. Wonderful staff!
I live my Y family and the friendly members.
The 10 rating is for the Poole Family YMCA branch in particular, as it is a nice and convenient branch that is always very clean and prepared and the staff is attentive and courteous when needed.
We have recently added personal training services and are very happy with trainer Rachel.
We do have feedback for YMCA of the Triangle.
Since joining just a few years ago whenever the branch opened, our monthly membership fee has increased by about 55-60%.
This seems excessive, as we have not seen many noticeable changes in offerings.
Replacing equipment should be an expected operating cost when any fitness center goes into business.
We are not sure how many more price increases we will take before looking elsewhere.
One thing that has not been updated is the computer/record keeping system your employees use.
But again, the Poole staff is always attentive and courteous as they work through that challenge.
Their job could be made much easier.
Overall, we think the Poole branch does a great job but the YMCA has some things to address.