Customer Testimonials

Very knowledgeable! FAST service. The best bike shop in the area.

The service was nice and the product is great

Outstanding customer service from Ray. Thanks

Was able to take care of all of our bike need’s yesterday even though we just walked in the door. Jackson helped us make decisions about our purchases and he was very friendly and professional.

Always like supporting John and his staff

Anytime I have been in for service or just to look, and there have been lots of times. Everyone has gone out of their way to answer questions, and just generally be helpful even on the days I was just looking.

Yesterday I had the pleasure of Finally pulling the trigger and buying a new bike! Ray was the perfect fit. He was able to figure out my needs from wants and blend them into a bike that will serve me now and into the coming years. I could not be happier !!
Thank You

Jim was super helpful

Great chief mechanic!

Manager very informative and takes plenty of time with you

Service person Ray was great. Got my parts and had the bike ready next day

Very knowledgeable!

We were super pleased with our specialist, who was great with our son, made him comfortable, gave us all tips on learning to ride, and helped us choose the right bike. And after only a couple hours of riding using thosw tips, our son is already off on his own!

Great consultation on help with my bike choice. Staff put the bike in my car for me. They offered a free bike check within 30 days of purchase. Would definitely buy from there again.

Ray was friendly and knowledgeable. The bike arrived the next day, which was great. I’d recommend you to anyone that asks.

The incredible support and personal care that the entire staff provides. They'll happily spend an hour or more with you, after the sale, just to make sure you understand everything about what you purchased. They provide help to new cyclists. I've been there many times before; their approach to dealing with people is far far far above anything I have ever experienced anywhere else.

We purchased a bike rack. The item was installed onto our car while we waited and explained how to use in simple terms. I would never use any other bike store.

Greg’s attention to detail

Very helpful, Knowledgeable, friendly.

You have a gem in Greg, incredibly knowledgeable and a great people person willing to share his knowledge and explain any questions that you ask him in detail. I have recommended to many friends to check out you guys. Your whole staff is great 👍

Greg is very knowledgeable. I am a fairly new rider. I had many questions and he answered them in detail. He was willing to take the time to make sure I understood what he was explaining to me.

Love the customer service

Super helpful and patient even when store was packed

Great staff, great service. The best in Delaware County!

Sales / service staff want to meet the customer needs, not necessarily sell something with the highest profit margin.

10
Called to check on in-stock inventory. Held the bike in-store and I came from Jersey to pick it up. After a day of riding it, we had a flat. Brought it back in the store and you replaced the tire at no charge. Thank you for the quality and prompt service!

Variety and expertise on the brands you carry

Wide range of bikes- very good customer service- friendly staff!

Greg and his crew are very friendly and helpful. The service is excellent. Greg is very knowledgeable and was a great help when I purchased my bikes.

I enjoy the team in the shop. Everyone treats me as a friend and a customer. I will continue to look to CycleFit as my cycling resource whenever possible.

Everyone is so helpful and friendly! We have always had the best service, thank you!

Great communication