Central Connecticut Coast YMCA
1240 Chapel St
New Haven
CT 06511
United States

Average rating: 9.3 out of 10 based on 1930 ratings.

What our members think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 27, 2026 — Rated 10 out of 10 by D.T. Fairfield YMCA Membership
What do you like about your Fairfield YMCA Membership experience?

The early morning hours. The availability of treadmills and weight machines.

Report a concern   March 27, 2026 — Rated 10 out of 10 by D.O. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

Great place to enjoy a quiet workout and swim!

Report a concern   March 27, 2026 — Rated 10 out of 10 by A.V. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

Deep water exercise classes with Melissa Arnold, the large size and modern pool

Report a concern   March 27, 2026 — Rated 10 out of 10 by G.C. Soundview Famly YMCA Membership
What do you like about your Soundview Famly YMCA Membership experience?

We love the Y. The child watch is amazing. I stayed active throughout my pregnancy. My daughter asks every day to see her friends. It gives us somewhere to go in the winter months. I recommend the Y to everyone

Report a concern   March 27, 2026 — Rated 10 out of 10 by C.W. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

Very clean and well maintained; excellent staff

Report a concern   March 27, 2026 — Rated 10 out of 10 by S.L. Stratford YMCA Membership
What do you like about your Stratford YMCA Membership experience?

I enjoy the many classes the Y provides for all ages. The staff are nice and professional and always have smiles on their faces, which makes the experience warming. I also enjoy meeting other members who are very encouraging.

Report a concern   March 27, 2026 — Rated 10 out of 10 by G.G. Soundview Famly YMCA Membership
What do you like about your Soundview Famly YMCA Membership experience?

Excellent facilities and programs.

Report a concern   March 27, 2026 — Rated 10 out of 10 by B.M. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

The classes and instructors!

Report a concern   March 27, 2026 — Rated 8 out of 10 by J.R. Lakewood-Trumbull YMCA Membership
What could we do to improve?

Lower your monthly fee.

Report a concern   March 27, 2026 — Rated 10 out of 10 by S.C. Soundview Famly YMCA Membership
What do you like about your Soundview Famly YMCA Membership experience?

Love the classes - everyone is friendly.

Report a concern   March 26, 2026 — Rated 10 out of 10 by L.D. Fairfield YMCA Membership
What do you like about your Fairfield YMCA Membership experience?

I only use the gym but it is clean and not crowded during off hours. Employees are friendly and helpful.

Report a concern   March 25, 2026 — Rated 8 out of 10 by L.R. Soundview Famly YMCA Membership
What could we do to improve?

I wish there were more sessions for the "Active Older Adult Fit Class". Signing up for this class has become very stressful. Sometimes at 10:30 on Tuesday or Thursday you are on the highway driving or in a dentist or doctor's office. If you try to sign in, even 15 minutes after the class opens up, you are on the waiting list. The instructors at the Y are great, but signing in for this class has become a problem for a lot of the women taking this class. I hope there is a solution to this problem.

Report a concern   March 20, 2026 — Rated 10 out of 10 by G.L. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

The swimming pool is fabulous! Fortunately, it is warm enough in the pool and the air at the pool. I like the private dressing rooms. The workers are all very friendly.

Report a concern   March 19, 2026 — Rated 10 out of 10 by C.M. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

The staff is very friendly, helpful, and pleasant. Other members are a very nice group to interact with. The environment is safe, respectful, and clean. The pool is very clean, the area is warm, and the swimming is enjoyable. Thank you 🙏🏻

Report a concern   March 19, 2026 — Rated 10 out of 10 by B.L. Lakewood-Trumbull YMCA Membership
What do you like about your Lakewood-Trumbull YMCA Membership experience?

The staff and personal trainers are very pleasant, helpful and seem to enjoy their work. Their enthusiasm generates an inviting atmosphere for members to come for workouts and classes.

Report a concern   March 19, 2026 — Rated 10 out of 10 by L.K. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

Swimming

Report a concern   March 19, 2026 — Rated 3 out of 10 by M.W. Fairfield YMCA Membership
What could we do to improve?

The facility needs some love. The pool and locker rooms are outdated. The gym needs some music.

Report a concern   March 19, 2026 — Rated 10 out of 10 by V.D.L.P. Fairfield YMCA Membership
What do you like about your Fairfield YMCA Membership experience?

Friendly, convenient pool hours,

Report a concern   March 19, 2026 — Rated 10 out of 10 by B.M. Soundview Famly YMCA Membership
What do you like about your Soundview Famly YMCA Membership experience?

Full offering of classes, gym, pool with great instructors

Report a concern   March 19, 2026 — Rated 10 out of 10 by K.D. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

Variety of classes and weight machines.

Report a concern   March 19, 2026 — Rated 10 out of 10 by B.G. Fairfield YMCA Membership
What do you like about your Fairfield YMCA Membership experience?

I love that there are so many classess

Report a concern   March 19, 2026 — Rated 10 out of 10 by E.T. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

Facility is clean and bright. Staff is always friendly and helpful. Showers have plentiful hot water. Layout of pool is conducive to different types of exercise, large enough to accommodate both adults and children, and very well maintained. Gym is well equipped and machines are well maintained.

What I DO NOT LIKE:

Music in gym! TOO LOUD in all areas! Not the kind of music we want to hear. Nobody likes it, judging by all the headphones people are wearing. We know you can’t please everyone so why not just have the volume very low. Play low volume aerobic beat music rather than tired old rock n roll. We would be happiest with no music at all.

TVs do not get all the channels listed, specifically Food Network and HGTV. It’s good to have non-political options for TV while exercising.

Report a concern   March 18, 2026 — Rated 10 out of 10 by J.L. Soundview Famly YMCA Membership
What do you like about your Soundview Famly YMCA Membership experience?

The people and the infrastructure.

Report a concern   March 18, 2026 — Rated 10 out of 10 by M.E.M. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

We love everything! The upstairs work out room, the pool, the staff……

Report a concern   March 18, 2026 — Rated 10 out of 10 by L.M. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

Great facility, equipment and service

Report a concern   March 18, 2026 — Rated 9 out of 10 by K.K. Soundview Famly YMCA Membership
What do you like about your Soundview Famly YMCA Membership experience?

I get a warm feeling enjoying the recreation pool with people of all ages and abilities.

On the other hand, I have a couple of health conditions that make it difficult for me to swim in cool water and I miss when the water was warmer. A couple of degrees higher would be excellent.

Report a concern   March 18, 2026 — Rated 6 out of 10 by B.D. Stratford YMCA Membership
What could we do to improve?

Building could use updating. Plus too many stairs for seniors

Report a concern   March 18, 2026 — Rated 5 out of 10 by E.H. Woodruff Family YMCA Membership
What could we do to improve?

Accept Silver Sneakers again to help all us retired seniors on a fixed income!

Report a concern   March 18, 2026 — Rated 10 out of 10 by S.E. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

Great pool. Great staff. They really care about their members.

Report a concern   March 18, 2026 — Rated 10 out of 10 by L.H. Woodruff Family YMCA Membership
What do you like about your Woodruff Family YMCA Membership experience?

pool /Gym


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