based on 7919 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It was a great and professional service
The photo was not well focused and a poor angle.
Wow. Where do I even start? For what you charge for photos you should be ashamed. You quality is a joke. Your prices are ridiculous. I cannot even fathom how you people sleep at night.
Prices were a little steep. I did purchase some pictures but was stretching the pocketbook.
I emailed you over a week ago (5/30) since no one answered the customer service line.
We received damaged 5x7s & requested replacements. Also my daughter looks like a ghost in the magnet photos.
She’s not that pale.
Please read my email & send new 5x7s &
magnet pics.
Thanks
K. Last name removed’s
I feel these pictures were incredibly expensive. They were great but slightly frustrating with the price.
I was really looking forward to my professional graduation photos but I was upset when I received the results. The photos turned out poorly, with harsh shadows and uneven illumination, ultimately detracting from the overall quality of the images.
photos we not that great made my hair red .I have brown hair
Prices were outrageous and the photoshop backgrounds were a bit ridiculous.
The images are slightly out of focus.
Quick and great pics
the picture i ordered was overpriced and when i received it, it was blurry.
I paid for an item and want it. Communicated several times and still no resolution. I plan on sending this info to Winthrop hoping they might consider another company to handle their photography in the future. Don’t want this to happen to another customer
Pricing is kinda high. The purchasing process is easy
Fast and easy
Great picture and quality!!!
The five by seven picture was very blurry.
My images got cropped to cut out part of my graduation cap. The color quality of the photos was not good. NOT impressed with the products i received at all.
The pictures should be offered in smaller than a 5X7. I was grateful to order one with a friend however I didn’t need such a large photo. Also, since we have these memories, my hair was under my hood. I was frustrated the photo staff didn’t did fix it.
I absolutely loved the picture that I purchased. But it was way to expensive. $50 for a single photo is ridiculous. You are marketing on the fact that most of us only graduate once and have to purchase the photos to remember it.
My pictures were bent better packaging and the two magnets I ordered have not received
Very nice photos and quick service.
Good selection of quality portraits. Didn’t have to buy a big package. Prompt service.
The quality of the photo I received was not crystal clear and the paper it is printed on is so cheap. The quality of your photos is so low I’m glad I only ordered one photo. I would have been totally upset had I ordered more to give away to friends and family.
The fact that you can send a photo out like that tells me a lot about your company.
No thank you.
Too expensive, I’m a broke college student. Please don’t charge so much for my memories
Prices are ridiculous.....it's taking advantage of the situation since we could not get the stage and green screen shots on our own. Feels unfair to charge this much for a package.
I've received 10 letters and almost as many emails all saying the same thing, to purchase photos, after I already bought some. Stop sending notifications.
Easy to use and irder
It's way over priced. Not even close to affordable for alot of people that just want a couple of pictures. That's all they are. Should not be price gouging people.
Service was excellent.
Pictures were great and variety.
Quick Service and mailing
Thank for memories