based on 8748 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Was very pleased thank you 😊
I was not satisfied with how the picture looked that I ordered when it was delivered. It didn't look like the proof (the proof looked better). The angle was very unflattering and I'm not sure if I'm even going to hang the picture up. There is also a bright red spot on the right side of the picture from when I was on the stage next to the head of department. I'm not sure what that is.
Quality of pictures, options for purchase.
Clear pics and great captures!!
Quick to receive
Nice and very professional
Got great shots of my son!!
Price and ease
Everything
One of the three photos I purchased was blurry and I could not tell from the proof. I emailed two separate support emails to choose a different photo but was ignored for a week. Then I called the support number, was told I would hear back, and it has already been over a week. Again. $100 for three photos is a lot of money, and being ignored like this is just pathetic from your end. I’m extremely disappointed with this service and will actively discourage others from using it.
I love the pictures. They were high-quantity photographs giving a memorable souvenir of my graduation.
Thank for making my memories worth while!!
easy, fast service
The Grad Team was exceptional during the graduation process and I liked how they showed every photo I was in on my page. And the photo I ordered was very very good quality. But the pricing is too high, had pricing been lower I would’ve ordered much more.
Photo turned out very good.
Excellent quality and fast.
Pictures were fantastic!
Very good and professional.
We were told there would be a discount for pictures. There was a code emailed. Upon checkout it said the code was not valid. We emailed support. Never got a response back. We have no idea if we purchased pictures at a discount price and when we will even get the pictures or even how. Are they going to be mailed? So they'll just get bent? The emails we got kept saying hurry and get pictures before the discount ends. It had a date listed as the last day to purchase. After that date passed, more emails saying hurry before discount ends. Very very very confusing and frustrating.
The pictures are beautiful, love the ways you can personalize them, they arrived in a timely fashion, and the team was ready to help with any problem we had.
Cost per image to download was way too high.
Prices are absolutely outlandish. I'm unemployed and every penny matters, yet you force me to pay more than what it would cost me to feed my entire family at a restaurant just to get a DIGITAL COPY of a SINGLE IMAGE commemorating the biggest achievement of my life. It is absolutely ridiculous.
Clear and great photos captured during a important day.
The picture was good.
Stage Clips and the photos
Your pricing is insane and extremely low quality prints. I ordered three physical prints and they are so low quality they’re all grainy and for what… just to cost an exorbitant amount of money? I will never purchase from you again.
photos are too expensive but we are a captive market
It would be nice to have some more choices in backgrounds.
There needs to be more mix and match opportunities that don't cost a fortune. I also wish you could buy 2 digital copies since there were only 2 pictures.
great pics!