based on 8747 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Photos aren’t even that good and you’re price gouging students who just got out of college with an already hard to pay tuition. Only reason I didn’t give a 0 was because the digital copies came semi-quick.
Your website isn’t the most user-friendly. Would like to go back and forth numerous times to ensure selection had all aspects selected (would check box for, say, retouching, but then that wouldn’t show up on final review. Would also prefer to see and be able to order pictures all at once rather than being dribbled in. And I woul like to be able to view a picture WITHOUT any printing moving across it. Makes it hard to assess and see details. I know why you do it, I just think you could try some other protection that isn’t so distracting.
Everything was more than to be expected
I thought the angle of the pictures was strange. My other kids' grad pictures were much better.
The photos were good but they’re very expensive.
The pictures are beautiful and I love the finish. All these for my daughter and she and I are both very happy with the finished product! They came in the mail more quickly than we expected.
It didn't look the way I the way I expected it. Delivery took a long time.
Yes
The graduation pics were surprisingly good. Thank You!
Quality control photos. Quick service
The photos were horrible.
The variety of photos and options for printing.
I love the different back grounds.
I have not received my order.
Email address removed
I have emailed several times about the editing of my photos and how there is a red film over my pictures. I am very disappointed in the quality of photos.
I was quite disappointed when I received my pictures. While I understand that the photographers are in a hurry, they took quite a bit of time to get my hair out of the way, but didn't ensure that I didn't have a double chin before taking the picture. The options for touch-ups when purchasing were very unclear, and after purchasing the touch-ups, I had to pay for the double chin to be removed after purchasing images.
Everything great but the price are very high
What I purchased was not worth $100
Way to expensive and once received.. not impressed
My husbands stole was crooked and they could have asked him to straighten it. Half the pictures were useless as it was tucked into his arm.
Great pics, easy ordering
Very satisfied with the candid on-stage photo at the moment when my son received his degree (cover). I purchased the digital download of that photo.
Pretty disappointing though, when they did the planned, posed photo in the student center before the ceremony, that the pic got him in a blink.
I would've understood that could happen in the candid on-stage moment where one-shot-is-all-you-got. Hard to understand why they didn't shoot it again with the photo that took place before the ceremony. For obvious reasons, I did not purchase any of the many variations/backgrounds that were offered, all with the same blinking photo. From a business point of view, it's hard to understand why you'd even send us that pic at all, as if it was something you were proud to offer us.
Great pictures! Thanks for taking a family photo after. Received shioment shortly after placing order
Received the Package intact, no picture 🖼️ was bent.I was glad of the on time delivery and enjoying the quality of every image.Thank you for your business! Name removed on behalf of 2024 Northern Colorado University 🎓 Graduate Jonathan Martinez.
Easy to view, select and purchase…
Fast delivery
My son's pictures were blurry
Lighting was horrible. Quality of picture was horrible. After spending over $60 for a digital download that I can’t use, I received NO response from the customer service team after sending an email. 0/10 would recommend.
The pictures I purchased look blurry and not as sharp as I expected. While I like the picture itself, the image quality is upsetting. The sample image sent to me before purchasing was too small and distorted to accurately represent the actual image I would be buying. Unsure what can be done after purchasing the pictures.
Easy to order, quality product. Received it a short time after ordering.
The package options are very disappointing. For the amount of money I had to pay, I would have appreciated one of each pose, or at least more options than I had. I felt very limited and honestly a little taken advantage of. Mainly because the families couldn't get better quality pictures on our own from our seats, but you get the best ones and charge so much for so little. My daughter is a first generation graduate. We sacrificed a lot, having two in college at the same time. You stand to make a great profit no matter what because of all the graduation ceremonies and the amount of graduates. It just seems no one cares that there are families whose wallets don't stretch with the rising costs of everything these days. Not everyone can afford these prices. Sorry if that sounds harsh, but you asked.....