based on 8748 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I truly appreciate having the memory however, the quality of the pictures were not great as far as lighting goes, which may be unavoidable. I was quite surprised at the cost of a digital download.
The photos I purchased are damaged, and the magnets I purchased are blurry and cheap. For the money I spent, I expected higher quality. I would like replacement photos or a refund.
Great quality photos. Very helpful team.
The prices were high but the photos were fantastic and I received my order very quickly. Great quality.
the photos I ordered my daughter's hair looks green yellow. I took a better photo with my Iphone. so surprising given that you used a professional camera
Very easy to order from.
Real professional, nice prints, and timely delivery.
The picture cost approximately $60.00 - Yet the photographer didn't take the time to photoshop some random guy behind him out of the picture. Nice picture, but not worth it w. the lack of editing
The different options.
You did a great job!
My son's face is not in focus. Very disappointed!
photos arrived bent. Cardboard was flimsy. Asked for adjustment on cost - no reply from company
Picture on stage my sons face is blurry. Unsure what they are doing to correct. Also ordered a mug and since picture face blurry wanted a replacement picture before printed.
Glare from eyeglasses is not an imperfection; it's due to the angle from which you took the photo. The glare should be removed automatically; at the very least you should put the before and after photo, so we can make an informed decision as to purchase.
Taking out someone's zits or pimples and whitening yellow teeth is an imperfection, eyeglasses that 40% of individuals wear is not.
I never received the pictures I paid for. I have emailed requesting them and never received a response. I would not recommend and would like a refund.
Variety of poses and backgrounds. Able to personalize photos. Good prices and quick delivery.
quality and reliability.
it worked.
The quality of the pictures was excellent, but the pricing, especially for the digital prints were exorbitant. While I can appreciate the overall costs and imagine the time/effort/energy needed to support a graduation it feels predatory to create a cost that limited my interest in purchasing more than just one photo. Keep the quality, find a way to balance costs and I'd be happy to change my score!
The products and quality were great. I would highly recommend.
Nice to have professional pics and various poses and backgrounds available asap after graduation.
My photo recived broken!
Easy, fast
Great job in capturing multiple moments. The only downside is that the local post office on Center Street in Pocatello, ID completely disregarded the clearly stated "DO NOT BEND" and jammed it in the mailbox. Twice. Not your fault.
very quick processing time receiving photos to review. Delivery time was quick as well.
The photos are very nice and arrived very quickly. Thank you.
Great quality professional photos. Also very fast shipping time.
I am still awaiting edits.
Reliability