based on 8749 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Still haven’t received my USPS tracking number. You guys don’t answer your emails. The only reason I gave a four is because when I called the lady was nice.
Great quality pictures and many options to choose
Arrived quickly
It was easy!
The grad team were friendly. It could have been more organized with directing alumni on where to go and every photobooth area should've been manned by a photographer (alumni celebration) throughout the event. No issues as far as actual commencement day. However, the photo access online could've been more organized as far as releasing all photos at the same time rather than by segments. If individual names were hard to retrieve or organized, the sorting of photos online should've been labeled (example: by School > then by degree level) to lessen the amount of photos we had to go through to find our own. Better yet, somehow have access to and map student names to the photos.
Quick delivery and good quality picture
The photos were high quality and professional, the sign up was easy and simple, and the purchase process was quick and easy.
Original product. The prints are real.
Things seemed rather pricey
Fun times, pictures to make memories last.
Sorry, I meant to give you a 10 for satisfied 1
Great quality pictures
Speed
Due to the high cost of the digital photos, i expected higher resolution images. 400 DPI is not worth the high price tag. Had I known the photos would only be 400 DPI, I would have declined to purchase the photos. If ypu want to maintain this high price point, increase the resolution.
In at least one of the photos, I was not the object in focus. For such a high price I would expect better.
Nice quality and easy ordering process.
ordering was easy and arrived quickly
Hello,
I ordered 3 photos, 2 of 1 pose, and 1 of another. The first 2 look great, the individual 1 is very blurry. I just sent a request to have it reproduced. I'm hoping to have someone check the quality of the photo before printing and then sending it to me.
Thanks!
Name removed
Phone number removed
Image 1156, the individual photo, is extremely blurry. Would it be possible to get this one reproduced?Phone number removed0 1-5x7 (Pearlized) 1 $13.95 $13.95
120_PRs_MW View: Handshake_Vertical
IMG_1156_MW
1 5x7
Title Line 1: University of Denver
Title Line 2: Summer Commencement
Title Line 3: 2024
Good quality prints and quick service.
I found the web interface to be clunky and my name was not linked with my pictures. I had to page through all graduation photos of my university to find it.
Photo files will not download
The pictures turned out great! Delivered in a timely manner. May want to use a more firm cardboard to protect pictures.
Loved the pictures, the quality and options with the finish. Loved the und back ground.
Would have liked more than one option of photo. Looked like same picture with different background. Also would gave like to see the sash at the bottom with the school logo.
Reduce the cost of a single image download. $30 is still steep, but feels reasonable at least. BTW, I met some wonderfully friendly and personable photographers over grad weekend.
The pictures were extremely expensive for seemingly standard quality. I paid over $50 for 3 5x7s. It would have been so nice to have been able to purchase a reasonably priced package for my daughter’s graduation to share with family.
Quick response with the exact photo I wanted! Thank you!
Perfection! Thank you!
Fast delivery. Good pictures.
My pictures were bent and the quality was a little fuzzy. I am glad I got a picture of my son's graduation.
Quick service and good product.
Loved the photos and edits