based on 8749 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My pictures look excellent.
One of my photos had a blemish on it. Like a little speck of something was under the gloss or something. I'm not sure, but it wasn't perfect. I also wish you guys would've let us take a professional head shot. I could really use an updated professional head shot and we were all dressed up anyways. Would've been nice
The original 8x10 was damaged and they sent me a new right away, no extra charge. Super easy and friendly customer service. Way better than Texas Photo. Thank you
Excellent service and the photo turned out great. I was very pleased!
Great pictures, swift ordering. They were a little high priced for me
Very easy ordering and fast shipping
I was disappointed by the actual "paper" quality of the photo. It seemed slightly unfocused, not the clean, crisp photo I was expecting.
Like all things associated with Universities, costs are ridiculously high. A single 5x7 picture in a tassel frame was nearly $80?
Fast and efficient!
I like the presentation of the picture is very nice
There were some hit and misses with purchases made online for the phalantophy cords. Pharographs were ok but the lighting and background could have been better.
The mandatory pictures taken in the auditorium could be improved, they were not done in a way where the grad was allowed to pose from different scenic route for a choice of purchasing a packet that was more self accepting.
Still waiting for the pic! Didn’t miss something?
Great photos
Easy to use and order
The number of packages was great and prices were reasonable
I was not provided with precise instructions on what to do upon arrival. The lighting of my pictures was not complementary for my skin tone, I feel like they used the same lighting for everyone.
Pose the student before picture is taken. I bought a digital image and have not received the picture that I paid for.
Responded quickly with the request. I got my photo less than 12 hrs after submitting request
You offer a variety of high quality photos. There were several photo opportunities at graduation in different atmospheres to really highlight the entire experience.
Nice photos, I liked the pic with the Dean and getting hooded. Nice additions to the grad pic at the end, which I also appreciate
The stage photo of me on stage shaking hands with the President of the University has on screen jumbotron photo of another student in the background. Very disappointing
Price of photos is too high
Taking the pics felts rushed and uncoordinated
No one helped take care of flaws in the moment.
Pics turned out beautiful
I was disappointed with the photos taken on the stage. Seems that a posed photograph with the student shaking hands with the faculty member after receiving their white coat would have been much better than several awkward pictures of student struggling to put on the white coat.
I ordered pictures of me on stage, but when I got the pictures, mt feet and half my calves had been cropped out. It was disappointing because it was not what I ordered.
Super easy and fast to get products
The two shots of me receiving my diploma were good, and I suppose those were the most important, but there were also many candid shots that were not very good. I would have considered buying these, but it was too expensive to be justifiable.
Stop price gouging
I'm not exactly sure what all products and services the grad team was able to get to me. I did enjoy the ring from Jostens and the things that I could purchase. We can admit, they are a bit expensive, however, I was able to order the photos I wanted as well as other things. The digital downloads were awesome.