Graduation Foto
West Forest
Ypsilanti
MI 48197
United States

Average rating: 6.4 out of 10 based on 4040 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 8, 2024 — Rated 5 out of 10 by L.G. Graduation Foto
How did we disappoint you and what can we do to make things right?

The tassel/photo frame was great but the photos themselves have permanent marks on them that are not visible to the naked eye but show up greatly when put in the frame. I thought it was the glass on my frame but I tried three different frames and washed the glass several times thinking it was the glass and then finally figured out it's on the picture, and on every picture, a real bummer considering how expensive they were and one was a gift for a Grandma.

Report a concern   June 8, 2024 — Rated 10 out of 10 by M.A. Graduation Foto
What do you like about our products and services?

You capture great images!

Report a concern   June 8, 2024 — Rated 0 out of 10 by T.V. Graduation Foto
How did we disappoint you and what can we do to make things right?

Ridiculously expensive.

Report a concern   June 8, 2024 — Rated 0 out of 10 by A.H. Graduation Foto
How did we disappoint you and what can we do to make things right?

One of the pictures came completely blurred. It is hard to tell if it is even me in the picture. I want my money back because I cannot use the picture for anything.

Report a concern   June 8, 2024 — Rated 4 out of 10 by C.B. Graduation Foto
How did we disappoint you and what can we do to make things right?

I Love the photos, just disappointed it was $50.00 for one digital print.

Report a concern   June 8, 2024 — Rated 5 out of 10 by A.M. Graduation Foto
How did we disappoint you and what can we do to make things right?

You mailed my photos in an envelope. REALLY!! No protection whatsoever. Absolutely Ridiculous! Corners were all bent.

Report a concern   June 7, 2024 — Rated 3 out of 10 by C.L. Graduation Foto
How did we disappoint you and what can we do to make things right?

Putting the photo onto the backgrounds looked very fake, especially the background of the university gate.

Report a concern   June 7, 2024 — Rated 3 out of 10 by J.L. Graduation Foto
How did we disappoint you and what can we do to make things right?

The pictures from graduation were not good at all. They were taken so fast that my daughter barely had time to smile before she was shooed away for the next grad. The only one that turned out was when she walked across the stage. We were very disappointed at the pictures that were taken.

Report a concern   June 7, 2024 — Rated 4 out of 10 by C.E. Graduation Foto
How did we disappoint you and what can we do to make things right?

It was expensive for just one picture that I downloaded to my phone

Report a concern   June 7, 2024 — Rated 10 out of 10 by S.P. Graduation Foto
What do you like about our products and services?

Many options to highlight the day.

Report a concern   June 7, 2024 — Rated 8 out of 10 by K.C. Graduation Foto
What could we do to improve?

Lower the price

Report a concern   June 7, 2024 — Rated 10 out of 10 by A.M. Graduation Foto
What do you like about our products and services?

Very easy to order and quick delivery. The photo was exactly what we wanted.

Report a concern   June 7, 2024 — Rated 7 out of 10 by J.D. Graduation Foto
What could we do to improve?

The price was awful. But, they get you when your child is graduating from college especially when a lot of these kids didn’t get a “ real “ high school graduation. For the price they should have been printed on canvas not just a digital link.

Report a concern   June 7, 2024 — Rated 10 out of 10 by J.S. Graduation Foto
What do you like about our products and services?

Prompt and ease of ordering...

Report a concern   June 7, 2024 — Rated 10 out of 10 by P.M. Graduation Foto
What do you like about our products and services?

Great service & the photo i ordered was beautiful!!

Report a concern   June 7, 2024 — Rated 4 out of 10 by K.N. Graduation Foto
How did we disappoint you and what can we do to make things right?

I bought my photos and they came after 10 business days, however when it came, my pictures were not only bent, they were also torn. Don’t recommend.

Report a concern   June 7, 2024 — Rated 10 out of 10 by R.A. Graduation Foto
What do you like about our products and services?

Fast. Great product.

Report a concern   June 7, 2024 — Rated 0 out of 10 by B.G. Graduation Foto
How did we disappoint you and what can we do to make things right?

The photos were blurry. I’ve sent them back and awaiting a reversal on charges.

Report a concern   June 7, 2024 — Rated 7 out of 10 by D.D. Graduation Foto
What could we do to improve?

The cost of photos/packages is unreasonably high. And with the watermarks as they are it’s hard to see the quality of photos. One of mine was blurry and I couldn’t see that in the online digital version I selected.

Report a concern   June 7, 2024 — Rated 5 out of 10 by J.B. Graduation Foto
How did we disappoint you and what can we do to make things right?

overpriced. Quality for the hand shake while receiving diploma was not great and not super clear. Disappointed for the price

Report a concern   June 7, 2024 — Rated 10 out of 10 by J.H. Graduation Foto
What do you like about our products and services?

Easy to navigate and edit.

Report a concern   June 7, 2024 — Rated 10 out of 10 by J.W. Graduation Foto
What do you like about our products and services?

We liked what you had to offer.

Report a concern   June 7, 2024 — Rated 5 out of 10 by D.M.T. Graduation Foto
How did we disappoint you and what can we do to make things right?

My son's picture was crooked on the plaque I ordered which was not cheap... even if the picture was taken crooked (which I would hope it wasn't since it was taken by a professional photographer) I would have hoped they would have adjusted it in production to make it straighter on the plaque... this would be great if it could be redone and sent to me??
First name removed Traub Email address removed
Senior - Tyler Traub Divine Child Dearborn MI
May 19, 2024 Graduation Ceremony

Report a concern   June 7, 2024 — Rated 10 out of 10 by K.C. Graduation Foto
What do you like about our products and services?

Easy to navigate and order

Report a concern   June 7, 2024 — Rated 9 out of 10 by M.L. Graduation Foto
What do you like about our products and services?

How quickly they were available and reasonable pricing

Report a concern   June 7, 2024 — Rated 10 out of 10 by L.K. Graduation Foto
What do you like about our products and services?

Good quality photos.

Report a concern   June 7, 2024 — Rated 5 out of 10 by M.K. Graduation Foto
How did we disappoint you and what can we do to make things right?

I wasn't able to see my daughter's face clear enough upon ordering (all the wording all over the picture makes it hard to REALLY see details), and when I got the picture I noticed a portion of her tassel had swung over in front of her face by her mouth. I would not have ordered it if I had seen that...but it is what it is. Nothing you can do to fix it.

Report a concern   June 7, 2024 — Rated 10 out of 10 by L.B. Graduation Foto
What do you like about our products and services?

The service. You allow family to enjoy the moment of their loved ones graduation knowing they will receive a photo from the moment that is taken from the perfect angle.

Report a concern   June 7, 2024 — Rated 10 out of 10 by D.C. Graduation Foto
What do you like about our products and services?

fast delivery

Report a concern   June 7, 2024 — Rated 5 out of 10 by L.W. Graduation Foto
How did we disappoint you and what can we do to make things right?

Price for digital


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