Graduation Foto
West Forest
Ypsilanti
MI 48197
United States

Average rating: 6.4 out of 10 based on 4040 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 14, 2024 — Rated 6 out of 10 by A.C. Graduation Foto
How did we disappoint you and what can we do to make things right?

Pricing was extremely high, particularly for downloads. Parents were allowed to take their own photos at the ceremony, so it felt silly to pay $50 a piece to download 6 photos that were taken at the ceremony. We opted for 2 small prints because it was way too pricey.

Report a concern   June 14, 2024 — Rated 10 out of 10 by M.H. Graduation Foto
What do you like about our products and services?

Made it easy to order and have wonderful photos of a special day… would 10/10 recommend!

Report a concern   June 14, 2024 — Rated 10 out of 10 by K.P. Graduation Foto
What do you like about our products and services?

proofs were ready to view shortly after graduation day, order shipped fast, and picture quality was excellent

Report a concern   June 14, 2024 — Rated 10 out of 10 by S.J. Graduation Foto
What do you like about our products and services?

You were able to catch a very special moment in our son’s life. I could not have possibly gotten this close for the shot and I greatly appreciate the photo and the link sent out.

Report a concern   June 14, 2024 — Rated 0 out of 10 by S.W. Graduation Foto
How did we disappoint you and what can we do to make things right?

The picture of my daughter getting her diploma with the college president- the wind blew here hair right over her face and that’s the pic we got! She asked to retake it but was told no!

Report a concern   June 14, 2024 — Rated 8 out of 10 by J.C. Graduation Foto
What could we do to improve?

I would have thought with the actual receiving of the diplomas would have been a constant shutter going. Caught both my daughter and son-in-law with their eyes closed.

Report a concern   June 14, 2024 — Rated 4 out of 10 by L.J. Graduation Foto
How did we disappoint you and what can we do to make things right?

I Thought the pictures were nice but it would have been better if the graduation shark was properly placed meaning that I wish they would have told me that my shark gown needed to be fixed otherwise the pictures and staff were great .

Report a concern   June 14, 2024 — Rated 10 out of 10 by L.V. Graduation Foto
What do you like about our products and services?

Photos are clear and capture the moment

Report a concern   June 14, 2024 — Rated 0 out of 10 by C.W. Graduation Foto
How did we disappoint you and what can we do to make things right?

The photo has one of daughter’s tassels stuck to her eyelash creating a big black line across her face. I didn’t see this flaw before I ordered the photo possibly because of the marching watermark on the website. $5 shipping is pretty steep for one photo too

Report a concern   June 14, 2024 — Rated 10 out of 10 by I.V. Graduation Foto
What do you like about our products and services?

The quality and angle of photo was great.

Report a concern   June 14, 2024 — Rated 0 out of 10 by J.P. Graduation Foto
How did we disappoint you and what can we do to make things right?

They messed up my order twice. I want a refund and or what I ordered.

Report a concern   June 14, 2024 — Rated 1 out of 10 by L.K. Graduation Foto
How did we disappoint you and what can we do to make things right?

Over priced- a scam really. Only got them because it had a pic of me & my whole family. Also the pictures inside weren’t even good.

Report a concern   June 13, 2024 — Rated 10 out of 10 by L.C. Graduation Foto
What do you like about our products and services?

Quality

Report a concern   June 12, 2024 — Rated 10 out of 10 by A.B. Graduation Foto
What do you like about our products and services?

Very easy and arrived quickly.

Report a concern   June 12, 2024 — Rated 9 out of 10 by T.D. Graduation Foto
What do you like about our products and services?

I liked the variety of backgrounds offered.

Report a concern   June 11, 2024 — Rated 8 out of 10 by M.P. Graduation Foto
What could we do to improve?

Nothing

Report a concern   June 11, 2024 — Rated 8 out of 10 by R.L.H. Graduation Foto
What could we do to improve?

Ordering prints is to expensive.

Report a concern   June 10, 2024 — Rated 2 out of 10 by T.M. Graduation Foto
How did we disappoint you and what can we do to make things right?

Crazy expensive. I paid $30 for two 5X7. The only reason I paid was because there were NO pictures of me taken during the ceremony or while I wore my regalia.

Report a concern   June 10, 2024 — Rated 2 out of 10 by S.L. Graduation Foto
How did we disappoint you and what can we do to make things right?

Pricing is extremely high, and three sheets came bent in the corner.

Report a concern   June 10, 2024 — Rated 10 out of 10 by K.W. Graduation Foto
What do you like about our products and services?

I liked the quality and number of photos I had to choose from. The only thing I would change is the size of the text on the photos that had their name and major listed on the photo. It's so small it's hard to read.
Thank you!

Report a concern   June 10, 2024 — Rated 10 out of 10 by C.M. Graduation Foto
What do you like about our products and services?

Good quality

Report a concern   June 9, 2024 — Rated 10 out of 10 by D.O. Graduation Foto
What do you like about our products and services?

Easy to order and prompt service.

Report a concern   June 9, 2024 — Rated 2 out of 10 by J.A. Graduation Foto
How did we disappoint you and what can we do to make things right?

I have requested a photo release 3 times and have not received one and no one is returning my emails.

Report a concern   June 9, 2024 — Rated 0 out of 10 by C.E.G. Graduation Foto
How did we disappoint you and what can we do to make things right?

Arrived bent. Disappointed.

Report a concern   June 9, 2024 — Rated 5 out of 10 by C.R. Graduation Foto
How did we disappoint you and what can we do to make things right?

Very expensive for one picture!

Report a concern   June 9, 2024 — Rated 7 out of 10 by M.S. Graduation Foto
What could we do to improve?

The photos were very nice, although when there are multiple photos of the graduate, it would be nice to have a better option for ordering. I think my daughter had 9-10 photos taken and I would have liked to just have the option to order all of them. I had to decide which ones looked the best and order 5x7s of all of them. It gets kind of expensive. Thank you.

Report a concern   June 9, 2024 — Rated 10 out of 10 by S.S. Graduation Foto
What do you like about our products and services?

Quick and easy to order!

Report a concern   June 9, 2024 — Rated 9 out of 10 by A.M. Graduation Foto
What do you like about our products and services?

Good quality

Report a concern   June 8, 2024 — Rated 7 out of 10 by C.B. Graduation Foto
What could we do to improve?

The quality of the photos were beautiful. I ordered the pearlized finish. However, the photos were taken with other students in them. I would have purchased more photos of my daughter but they contained other students. The setup should have been better thought out so other people weren't in the photos. Maybe a gate or a line to stay behind unless you are the one getting your picture taken? Otherwise, they were beautiful!

Report a concern   June 8, 2024 — Rated 10 out of 10 by T.D. Graduation Foto
What do you like about our products and services?

Loved that candids were taken in the bleachers. Photos were clear and prints great quality.


Privacy Policy