Graduation Foto
West Forest
Ypsilanti
MI 48197
United States

Average rating: 6.4 out of 10 based on 4039 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 30, 2025 — Rated 0 out of 10 by D.M. Graduation Foto
How did we disappoint you and what can we do to make things right?

Too expensive

Report a concern   May 30, 2025 — Rated 3 out of 10 by L.C. Graduation Foto
How did we disappoint you and what can we do to make things right?

Too expensive

Report a concern   May 30, 2025 — Rated 8 out of 10 by R.S. Graduation Foto
What could we do to improve?

Lower the prices

Report a concern   May 30, 2025 — Rated 10 out of 10 by L.K. Graduation Foto
What do you like about our products and services?

Nice quality photo

Report a concern   May 30, 2025 — Rated 8 out of 10 by D.A. Graduation Foto
What could we do to improve?

Price

Report a concern   May 30, 2025 — Rated 10 out of 10 by S.G. Graduation Foto
What do you like about our products and services?

The quality of the photos were beautiful

Report a concern   May 30, 2025 — Rated 10 out of 10 by Y.L. Graduation Foto
What do you like about our products and services?

Professional photo retouch

Report a concern   May 30, 2025 — Rated 1 out of 10 by M.M. Graduation Foto
How did we disappoint you and what can we do to make things right?

Sorry. Wanted to press 10 and pressed 1 instead. All was great.

Report a concern   May 30, 2025 — Rated 0 out of 10 by N.S. Graduation Foto
How did we disappoint you and what can we do to make things right?

I was hoping the image would be one I could use but the lighting/ shadows of the cap made it look like triangles were coming out of his head so it was expensive for an image we could not use.

Report a concern   May 30, 2025 — Rated 9 out of 10 by C.S. Graduation Foto
What do you like about our products and services?

I love the photo I ordered great quality

Report a concern   May 30, 2025 — Rated 6 out of 10 by M.J. Graduation Foto
How did we disappoint you and what can we do to make things right?

You didn't, maybe.i hit a wrong number. All good!

Report a concern   May 30, 2025 — Rated 10 out of 10 by K.R. Graduation Foto
What do you like about our products and services?

Thank you for the great photos and fast service!

Report a concern   May 30, 2025 — Rated 7 out of 10 by S.B. Graduation Foto
What could we do to improve?

It was very expensive for digital image

Report a concern   May 30, 2025 — Rated 2 out of 10 by J.G. Graduation Foto
How did we disappoint you and what can we do to make things right?

Too exoensive

Report a concern   May 30, 2025 — Rated 9 out of 10 by J.H. Graduation Foto
What do you like about our products and services?

Ok price, good quality, fast delivery

Report a concern   May 30, 2025 — Rated 7 out of 10 by C.M. Graduation Foto
What could we do to improve?

I think prices could change, some of the pictures I ordered, even if it was just one, were pricey. I think it’s fair to have at least 2 free downloads as well.

Report a concern   May 30, 2025 — Rated 8 out of 10 by A.C. Graduation Foto
What could we do to improve?

Lighten the background for the grad students wearing black

Report a concern   May 30, 2025 — Rated 10 out of 10 by H.E.B.H. Graduation Foto
What do you like about our products and services?

Great photos and provided so quickly!

Report a concern   May 30, 2025 — Rated 3 out of 10 by A.T. Graduation Foto
How did we disappoint you and what can we do to make things right?

That is too expensive but we have no choices

Report a concern   May 30, 2025 — Rated 9 out of 10 by A.M. Graduation Foto
What do you like about our products and services?

I liked the option to just buy just one photo if desired and the prices were reasonable.

I wish the photographer wills have turned his hat around. He has it on backwards in the photo. He has never worn a mortar board before and thought he had it on the right way. Bummer but it did make a funny memory.

Report a concern   May 30, 2025 — Rated 10 out of 10 by R.H. Graduation Foto
What do you like about our products and services?

The pictures were beautiful

Report a concern   May 30, 2025 — Rated 0 out of 10 by G.S. Graduation Foto
How did we disappoint you and what can we do to make things right?

I have yet to receive my photo

Report a concern   May 30, 2025 — Rated 9 out of 10 by K.E. Graduation Foto
What do you like about our products and services?

Very thankful for the convenience of you taking the picture and the options for the different backgrounds. Very professional pictures. Love them. Thank you.

Report a concern   May 30, 2025 — Rated 10 out of 10 by K.H. Graduation Foto
What do you like about our products and services?

Nice quality and ease of ordering.Thanks.

Report a concern   May 30, 2025 — Rated 7 out of 10 by K.H. Graduation Foto
What could we do to improve?

Pictures had an obvious mark on her face with next to her glasses. This was not something that was fixed and I would have thought it certainly should have been?

Report a concern   May 30, 2025 — Rated 5 out of 10 by J.B. Graduation Foto
How did we disappoint you and what can we do to make things right?

Picture was horrible. I paid $14.75 to mail it back. It’s been 2 weeks, 2 phone calls to customer service and still no refund.

Report a concern   May 29, 2025 — Rated 6 out of 10 by C.S. Graduation Foto
How did we disappoint you and what can we do to make things right?

Too expensive

Report a concern   May 27, 2025 — Rated 9 out of 10 by R.A. Graduation Foto
What do you like about our products and services?

Thank you, for reaching out and contacting the parents! Ordering the photos from 2024 has been
a pleasant experience. Parents are busy, you filled in the gaps professionally.

Report a concern   May 27, 2025 — Rated 2 out of 10 by T.B. Graduation Foto
How did we disappoint you and what can we do to make things right?

Photo cost for digital downloads was astronomical and the quality of the physical print I received was very poor. Additionally, I was not shown or given access to all the photos of myself although classmates received them

Report a concern   May 24, 2025 — Rated 2 out of 10 by K.V. Graduation Foto
How did we disappoint you and what can we do to make things right?

Glare in the glasses can’t even see his eyes


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