based on 4040 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The "Pictures are beautiful, just what I ordered and arrived very quickly. Thank you so very much.
Excellent photos!
Great service and very fast.
I never received all that I ordered. The one thing I did receive was chipped. Graduation is special and I was not pleased with this company.
Very poor quality picture
Reminder system for archiving
Very happy with the photo. Looking forward to getting it up on the wall.
Quickness and I was thrilled I could get photos of my daughter from 10 years ago.
Fast delivery
Pictures were perfect and arrived sooner than I expected
Ordering prints and reprints is simple and easy. The quality of the photos is very good.
I chose an outdoor background and the image has a black shadow behind the person that looks very fake and very much distracts from the photo. If I could change the background to a neutral gray or blue that would look like a wall background I would be much more pleased with the product.
Excellent photos
While I appreciate what you do and I feel I have a bit of an emotional connection to you because you're from Yipsi (where both my parents were born and my grandparents still live), I feel like the prices for photos that were taken 8 years ago are way too high. Both my sisters graduated from different schools who used different photographers. Each were able to get a digital copy of all the pictures they were in for around $50 to $75. That's so much cheaper compared to what your listed prices are. I would love if perhaps as time went on you discounted the price of photos, or if you could just lower the prices in general. Other than that, everything I experienced with your company was as I would have expected.
I'm very happy with the picture and the speed with which it was sent.
Printed my plaque incorrectly multiple times; failed to get it right after months of back and forth; eventually got a refund back. I wish my school had went with another company.
Quality in photo (more even skin color) could be improved, and shipping material. Photos should be shipped in a thicker or an envelope of better quality to prevent damage during shipping.
A replacement photo was offered to me. I appreciated that.
Great picture and nice shipping time/delivery.
USA representatives that were helpful and easy to understand.
It wasn’t pricey and was able to crop and received my photo quickly
Beautiful work
Glad I could order more pictures.
They seem a little grainey
Your company did not give me the product I paid for.
Convenient ordering
cannot believe you kept the photo for that long>I appreciated the reminder and the product arrived quickly.
Photos were well done. Color, clarity, and truly memorable are appreciated!
I like the picture. The service was good. When I ordered the picture I got the it right away.
Hello! I still have not received my medical school graduation photos that I ordered a while ago. Can I please get a tracking number? Or a refund? Thanks.