Graduation Foto
West Forest
Ypsilanti
MI 48197
United States

Average rating: 6.4 out of 10 based on 4039 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 28, 2025 — Rated 9 out of 10 by M.R. Graduation Foto
What do you like about our products and services?

We were not happy with the first picture sent to us. They sent us another copy at no charge that we were happy with.

Report a concern   February 28, 2025 — Rated 7 out of 10 by J.N. Graduation Foto
What could we do to improve?

I’m glad I got these pictures for memory. I couldn’t afford them when I graduated. And I found the letter and order form in some old college box at home 8 years later. I’m so glad it’s still on file. But I think the website could use an update. Thank you for the photos! :)

Report a concern   February 28, 2025 — Rated 10 out of 10 by M.O. Graduation Foto
What do you like about our products and services?

Very good quality!

Report a concern   February 28, 2025 — Rated 9 out of 10 by D.B. Graduation Foto
What do you like about our products and services?

Appreciate the opportunity to purchase just one or two prints.
Easy process.and fast delivery

Report a concern   February 28, 2025 — Rated 9 out of 10 by K.J. Graduation Foto
What do you like about our products and services?

It was easy to purchase and had a lot to choice from

Report a concern   February 25, 2025 — Rated 7 out of 10 by L.W. Graduation Foto
What could we do to improve?

Plaque was put together crooked

Report a concern   February 22, 2025 — Rated 10 out of 10 by M.V. Graduation Foto
What do you like about our products and services?

The quality of the phot was great! Very professional and I also like the fast delivery service. It didn't take long at all to receive my photos in the mail.

I would like to know if I could still order a couple of more pictures online?

Report a concern   February 21, 2025 — Rated 2 out of 10 by S.K.K. Graduation Foto
How did we disappoint you and what can we do to make things right?

Pics was not good

Report a concern   February 21, 2025 — Rated 0 out of 10 by J.F. Graduation Foto
How did we disappoint you and what can we do to make things right?

I paid extra for the photo to be touched up and her entire face is shiny. It looks so bad I can’t even display the photo. Could you try and touch it up to take the shine off her face?

Report a concern   February 21, 2025 — Rated 9 out of 10 by B.G. Graduation Foto
What do you like about our products and services?

Easy usage thru application.

Report a concern   February 21, 2025 — Rated 9 out of 10 by S.S. Graduation Foto
What do you like about our products and services?

Ease of purchasing. Arrived within the given time period

Report a concern   February 21, 2025 — Rated 9 out of 10 by D.C. Graduation Foto
What do you like about our products and services?

Captured the moment nicely.

Report a concern   February 21, 2025 — Rated 7 out of 10 by T.I. Graduation Foto
What could we do to improve?

Pictures were good. Print was good. Decent delivery time. Prices were high.

Report a concern   February 21, 2025 — Rated 7 out of 10 by W.C. Graduation Foto
What could we do to improve?

One of the photos had a big red spot on it. Luckily I did not intend to share it with anyone. There should have been better editing.

Report a concern   February 21, 2025 — Rated 10 out of 10 by D.B. Graduation Foto
What do you like about our products and services?

Love it so much I want to do my high schoolers pic

Report a concern   February 21, 2025 — Rated 10 out of 10 by F.B. Graduation Foto
What do you like about our products and services?

Very easy to order and great quality.

Report a concern   February 21, 2025 — Rated 6 out of 10 by R.C. Graduation Foto
How did we disappoint you and what can we do to make things right?

I ordered 2 prints.. both look yellow as if the printer was running out of ink. They were pretty expensive for that. Also, when I ordered one photo (with the spartan logo all on across the background), I thought that was more of a water mark (like dont copy and steal this). I didnt realize that is would actually be on the picture. I dont like it, but that was my fault. The quiality of the paper is fine, but the printing is not.

Report a concern   February 19, 2025 — Rated 0 out of 10 by K.B. Graduation Foto
How did we disappoint you and what can we do to make things right?

Why are there Spartans in the background of the picture, not a regular background or flag?

Report a concern   February 14, 2025 — Rated 10 out of 10 by C.P. Graduation Foto
What do you like about our products and services?

Quick turnaround

Report a concern   February 14, 2025 — Rated 5 out of 10 by K.D. Graduation Foto
How did we disappoint you and what can we do to make things right?

The low quality of the photo download for the price is disturbing. Lesson learned: DO NOT PURCHASE

Report a concern   February 14, 2025 — Rated 1 out of 10 by Y.M. Graduation Foto
How did we disappoint you and what can we do to make things right?

Well there was a man's head in the background of my daughter's picture and her face was very shiny

Report a concern   February 14, 2025 — Rated 7 out of 10 by P.V. Graduation Foto
What could we do to improve?

The photo arrived bent. In my opinion two pieces of cardboard could’ve help prevent this.
I am disappointed and not to the point of wanting a refund. I realize I had a very small order and this photo was/is important to me to preserve a moment in time. Please take better care in the future when packing orders.
Thank you for the quick shipment.

Report a concern   February 14, 2025 — Rated 0 out of 10 by D.G. Graduation Foto
How did we disappoint you and what can we do to make things right?

Prices are absolutely ridiculous

Report a concern   February 10, 2025 — Rated 0 out of 10 by E.R. Graduation Foto
How did we disappoint you and what can we do to make things right?

Very blurry photos, missed the handshake, and I spent a lot of money only to find out later that it was so blurry because the proof was such poor quality. you could give a refund

Report a concern   February 7, 2025 — Rated 7 out of 10 by J.N.R. Graduation Foto
What could we do to improve?

I would have loved it if her cap had been placed properly on her head.

Report a concern   February 7, 2025 — Rated 10 out of 10 by L.B. Graduation Foto
What do you like about our products and services?

Personal attention

Report a concern   February 7, 2025 — Rated 10 out of 10 by C.V. Graduation Foto
What do you like about our products and services?

Beautiful pictures and fast delivery. Excellent customer service.

Report a concern   February 7, 2025 — Rated 10 out of 10 by A.R.C. Graduation Foto
What do you like about our products and services?

beautiful photos taken. highly recommend!

Report a concern   February 7, 2025 — Rated 0 out of 10 by N.M. Graduation Foto
How did we disappoint you and what can we do to make things right?

I don't receive my photos from when ...and there is no tracking on my package....I'm very disappointed and will not use your service again

Report a concern   February 7, 2025 — Rated 8 out of 10 by G.M. Graduation Foto
What could we do to improve?

My current order was shipped and was damaged due to being shipped in a regular paper envelope with one piece of cardboard. I then called customer service and they were great and shipped out another order, this time in a heavier cardstock and my order came with no damage. I appreciate the quick turnaround and resolving this issue.


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