Member Testimonials
Convenient location! Most of the activities are on the lower level with no stairs to climb making easy access for seniors and families with little ones.The staff is always on hand to help when needed.
Love the basketball program for the littles! However, it's disappointing that the girls court, one of the hoops is still not functioning. So they have to use the moveable one on the ground. And it ends up a different height than the other hoop at the end of the court.
Also, there's a significant draft on the outside wall part of the court.
The pools
great customer service
The team that the Y has to facilitate the youth sports are amazing. We have had a great experience with all the Y's here in GR the past 2 years. One of our daughters are with Visser and the other Downtown. Everyone is friendly & encouraging. The facilities are nice and the games are well run.
Smaller than other facilities. I’ve been to 4 facilities and like Visser best. Not closest to me but worth the drive.
I like to come to the Visser Y after riding my trike in Millennium park. I like your hot pool I love your hot tubs. Your facility is very clean. THANK YOU !
It's a smaller and less crowded Y which is nice.
People are friendly and willing to help when needed.
Everything
Never too busy to find a machine that I want to use. The staff is always very friendly.
Staff is very friendly and helpful. I really appreciated when Joel spent alot of time showing me how to use the Cybex weights. My only wish is if it opened earlier on Sunday morning.
Cleanliness and friendly staff. Family atmosphere at the Visser YMCA.
Staff very friendly and helpful.
Program was very good, but could be more organized. There should be a designated 'check-in' area for programs and the program area should be set up and ready to go before program starts.
Staff is very friendly and building is very welcoming.
Windows around the pools
The table of knowledge.
Lots of various aerobics classes.
I use the weight resistance machines.
I use the cardio machines, treadmill.
I use the Steam room and Spa.
I wish the 'Family' pool was open more hours.
Lots of activities on the Gym floor. Basketball, pickle ball ect.
The "Y" has a lot to offer.
The staff are great people to be around.
the access times for the pool
What a wonderful place. The friendliest fitness place in West Michigan! Great facility. Terrific staff.
I recently started regularly going to Visser. In the short time, the staff says hi to my kids and knows them by name. They are so friendly! My kids get very excited to play at the KidZone!
My children LOVE Miss Carrie! Both of my kids take swimming lessons and are having so much fun and are learning a lot!
Great coaches and referees. Overall experience has been positive for my boys to learn basketball in a safe and fun environment.
Is very clean and people are so friendly
Love love the pool & aquatic classes !
The equipment is good. This Y is very clean and everyone is friendly. It is close to my home.
Kate Lynn
Friendly staff clean facility
Great quality workout facility and equipment. Relaxing pools and hot tubs. I appreciate the family locker room as well as the child care that is provided. The date nights are wonderful too!
All the staff are very nice!. The pool staff are kind and always respectful when informing people of the rules!
Jeff has been wonderful with our 5 year old son, who has had some issues with separation anxiety. He always helps us right away to distract him and help change his mood, and the swim lessons always end up going well thanks to his efforts. Marilyn has also been absolutely wonderful, and connects very well with my 3 year old. Both of my boys were afraid of water before these lessons, and now we go swimming as a family and they are enjoying themselves the entire time and showing tons of progress with their swimming skills. That is definitely thanks to the staff at the Y who have worked so hard with them. Can't thank you enough!
The front desk staff is very friendly - saying hello and goodbye as you leave. Enjoy talking to members that I've gotten to know over time (even if only by first name).