Member Testimonials
The class was great, but the swim class hours are difficult to find on your website, and they don't match the actual class times posted outside the pool
The space and the equipment
Nice facility, nice gym, ramp was nice for people that have trouble with stairs.
Body combat class was nice, but a small room for the amount of people, felt a bit cramped.
Always friendly and helpful staff, the place is very clean. Love the classes.
Big, spacious facility. Wonderful pool . . . all of those basketball/volleyball/pickleball courts! The well-maintained exercise machines, free weights, etc. and that marvelous 5 lap track.
But it is the people who manage this Y . . . friendly, hard-working, caring people!
I love the YMCA grateful for the membership!
The kidzone date night was great however I really wish this was offered at the Lowell litehouse location - we would be able to participate more frequently and my kids are comfortable in that location and familiar with their staff
The staff is knowledgeable, friendly and professional. The facilities are clean and well kept. Classes are well organized and the instructors are able to teach members of different abilities at the same time.
It’s great, clean and accessible. We’ve been members for years.
Warm,welcoming and challenging
It's not too crowded at 5am, they have a good amount of free weights
Diverse population and wide variety of classes
The wide variety of programs for individuals with all levels fitness.
I have good interactions with staff and the class I’m currently taking, the instructor is great. They have been helpful from scheduling to billing. I have used the massage and PT, they have been great.
Very nice place to work out!
The staff is wonderful. We absolutely love Katy Borowka and the classes she leads!
The universal accessibility!
For the most part I like the space and equipment also.
High ceiling, friendly members
Quality and variety of equipment. Friendly staff. Focus and support of people of all life experiences.
it is a very clean facility with employees who are kind and friendly. It is a place I always feel welcome
Beautiful clean facility
Friendly staff, good environment, clean gym
I love how clean it is. I absolutely love the sauna. I do wish the pool included a large slide for my daughter to be excited to go.
I also wish it wasn’t so busy!!!!!
I just love love love this location
The people, front desk, and instructor are grear
Flexible hours. Clean (mostly). Lots of good options. Staff is generally friendly and helpful. Members are usually friendly and respectful. Not crazy busy.
The classes offered and the staff teaching the classes are great.
staff are very friendly and helpful, definitely I would recommend it friends and families.
I like the friendly staff and the equipment and space the facility provides.
Need to improve areas:
- Each of the pickle ball net needs repairs or replacement
- Men's showers:
> Replace torn and moldy shower curtains. Lubricate the rods and use easy-rolling shower hooks so the curtains do not tear when pulled
> bring back the Spectrum soap and dispensers so it is easy to see that the soap needs refilling. Often the current soap containers are empty.
Courtesy of the staff; location; how much equipment you have.
Exercise space is always clean, and I can generally get on the equipment I prefer to use. I appreciate Mary Free Bed adding two more stair machines to offer 4 total. One are of constructive feedback: locker rooms need more thorough cleaning and maintenance. Torn shower curtains are left unreplaced for too long. Lockers and benches are often dirty.