Customer Testimonials
I have received prompt service without any issues. The fuel delivery employees have been friendly and do an excellent job.
Excellent customer service from Jessica K. in the Sunderland office.
Timely, reliable service.
I have been very pleased with Anne , Steve , and Cliff . Anne rocks in customer service
Steve and Cliff have all the knowledge and do their jobs very well as does Anne . When you have a gas issue or a new appliance installed you want someone that will take the time to be sure they are doing everything is done correctly .
Regards
First name removed
Great service!
The courtesy and kindness of all with whom I have had contact.
Followed schedule
Tanks are monitored at the office and through the app.
Great customer service
Good Service. Fast response when there's an issue.
Thank you for helping me with my bill!
Jasmine in your customer service dept was wonderful and extremely helpful.
I’m very happy with Osterman
Jamie Fitzgibbon made the change over very easy and is a great communicator!
Timely deliveries and friendly drivers on the few occasions that I am home when they come.
We asked Osterman Propane if we could have someone come and inspect our propane tank and furnace since we have replaced our furnace 3 times in 15 years. Kevin, a service man from Osterman, did a wonderful job and explained everything he did. He made sure the burners were running properly, tested the meter, checked the pressure and let us know that the furnace has been converted so that it was operating smoothly.
Ostermans entire staff have been great to do business with.
We receive prompt service in Greenspring
We are very happy with Osterman Propane
That you come every year to fill up my tank, without me asking.
My propane always shows up!
Jasmine was very responsive to my inquiry about a senior discount. Thank you to all of the caring people who work there.
For the most part I have been satisfied with Osterman management. They are always there to answer questions and explain things, that usually I have forgot. I plan on staying with them.
Lisa Avery went above and beyond to help me out during the purchase of my new home that required transfer of a recent propane purchase to me. Completing the process of crediting the seller by check from Osterman and then re-billing me at my new customer price (which was significantly more reasonable) was made simple by her doing. All of this had to happen very quickly, as the closing was scheduled for two days after I discovered how much the seller had paid for his propane that I needed to reimburse him for.
She made a tense situation for a first time homebuyer and first time propane account user go well, and she did so with compassion and understanding. Her excellent customer service is what has me on board with keeping my leased tank from Osterman and seeing how it goes before looking into potentially purchasing a tank so I can better price shop as needed.
Thanks Lisa!
First name removed
Osterman Propane provides quick reliable service with no hastles.
just good people
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Delivers on-time every time. In 5 years we were never without fuel. Responds quickly to service calls. Reasonable prices for product and services.
Timely, reliable service.
Price and service
Dependable and reasonable