Customer Testimonials
Prompt service and easy to contact.
Love that i have
a meter on my propane tank!
The pre pay program so I can pay in the spring.
Really,it heats my house duh
Nice people and prompt service.
Perfect..., I'm impressed!
First name removed G.
Very good service
Excellent communication with the Sunderland office over the years. Reliable regular service. We appreciate the prepay option for propane. Prompt responses when we have had furnace problems. Smart and cheerful staff. Couldn’t be better!
No need to worry about deliveries !!
The staff in the office and the delivery drivers
The seamless delivery system and ways to pay the invoices
Good service
EXCELLENT DELIVERY DRIVER, AND TELEPHONE PERSONNEL
GREAT CUSTOMER SERVICE
Reliable and good pricing
We never have to worry about our propane level, Osterman is on top of it all winter long
Super convenient and great communication
Price lock dual tanks and very good service
Awesome company !!! They take very good care of their customers, resolve any issues right away. I've been with them for many years, totally happy .
Very accommodating...easy to reach a person on the phone when needed...but you don't often need to call as deliveries are on a regular schedule that works for both our pump station and for deliveries of heating fuel for our building.
Professional and personal.
All aspecte
Timely, reliable service and deliveries.
There was a problem with billing and your staff fixed it.
Great company. Good service for all 7 of my properties.
dependable
Delivery person is efficient, friendly and a problem solver.
For us it has been trouble free
Ease and professionalism of service; there are a variety of propane providers in West County and the Pioneer Valley. For the first time I contacted Osterman there were friendly, courteous, full of helpful information, they made it easy to establish an account and have consistently provided great service.
great service

Great customer service and reliable deliveries