Customer Testimonials

I like how consistently responsive SPS has been over the many, many years that I have been a customer. For sure, there's a lot to be said for low prices and I wish gas prices were lower but there's even more to be said for great service, and I appreciate SPS for that, for many years!

Friendly, prompt service.

When they say when they will be there they r

I had a small issue with billing on my last delivery. Lindy was super helpful to get it corrected for me. She was awesome. Nice to deal with "get it done" people.
Thank you

They will work with you and listen to your complaints. Management is working hard at making it a more friendly environment.

Delivery without having to monitor the tank or call to schedule.

Prompt delivery of propane. Driver was friendly. Customer service was very accommodating.

Well monitored very nice,good driver/technician!

Great company! Fast delivery service.

Excellent Customer Service n Great Service

Representative contacted me about the famage

I like and appreciate prompt service and friendly attitudes.

The service is great , the people that I have had to deal with have been very helpful and nice .

I would love it if Columbia Location would get a dedicated line instead of not knowing where your call is going and being told “ sorry but you have been routed”

All ways gas in the tank.

Prompt serice

The Orangeburg office personnel are very nice and accommodating. The service men are very personable and professional when they come to our home.
D and T Last name removed

Automatic deliveries and the staff

People

I like the fact that the company is local and can be here within a reasonable time. Special thanks to Eddie Thompson for following up with an issue I had with a prior delivery.

Prompt service.

Automatic pay. Monitored use.

Reliable field employees to interact with customers

So far so good, no complaints.

Easy to place a refill service

Just satisfied

Everything! We purchased a home with gas heat and fireplace a few years ago and began our first experience of operating a gas home. We first established service with another local company. We frequently had questions about our deliveries and the rate at which we seemed to be going through propane but we’re willing to chalk them up to being new to having a gas home. By the third winter I had grown tired of the run around I got every time I questioned anything and decided it was time to find other options. Southern Propane was such a different and wonderful experience from the first conversation. All of our questions have been answered and we were guided through our transition process. Our rate of consumption has never caught us by surprises and reaffirmed that our suspicions that things weren’t quite right with the first company were likely justified. I only wish we had made the change sooner.

Good Customer Service Friendly, informative and helpful

Your friendly staff

Respond quickly to my needs.