Customer Testimonials
Friendly, knowledgeable, honest staff. The place isn’t cheap but they are competitive and don’t pull any shannaigams. Very reliable.
Great and friendly customer service. Listened yo what we wanted and gave us our best options without being pushy.
The service was Exceptional from the owner he was very detail-oriented and gave me all the information that I needed about the bicycle and of course the service that I will receive over the next year to keep my bicycle in good shape.
Great service! Thank you!
Elite customer service. Very knowledgeable on the products they had in store. They took the time to answer all the questions we had.
very professionals in their work.
Great customer service and professionalism from Mike and Chris.
Art was extremely helpful and patient with us as we settled on a SE Basher in Blue for my 8yo. We originally went looking for an SE Bronco and Basher to compare the colors but Art explained they stopped making the Bronco which was replaced by the Basher. Art had the team make adjustments to the handle bar to fit my son. Definitely will be back to buy bikes for the rest of my family.
Friendly, efficient and reasonable. Great customer service with a smile.
The bicycle selection is abundant and diverse, accessories serving all needs, informed and thoughtful sales reps. Delightful on all fronts. Highly recommend.
Friendly and knowledgeable and not pushy
Excellent service
Staff are very knowledgeable, easy to work with, explain work to be done, and are very nice.
High quality bikes and friendly customer service, I like that they offer to help anytime
I recently purchased a bicycle from this shop, and the entire experience was outstanding from start to finish. The staff were knowledgeable, patient, and genuinely interested in helping me find the right bike for my needs rather than just making a quick sale. They took the time to explain different options, answer all my questions, and made sure everything was properly fitted before I left.
The quality of the bike is excellent, and you can tell they take pride in the products they offer. The store itself is well-organized, with a great selection of bikes and accessories. What really stood out, though, was the customer service—friendly, professional, and attentive without being pushy.
I highly recommend this shop to anyone looking for a new bike or even just expert advice. I’ll definitely be coming back for future purchases and tune-ups. From Larissa and Joe T.
Courteous professional prompt. Top to bottom it was a joy to work with merrick bicycle. Have already recommended to multiple people
Customer Service was excellent! Great selection of bikes.
Jackson helped us. He was friendly and knowledgeable, making our experience an enjoyable one. Thank you!
the service guys were incredible.
Excellent customer service. Great bike!
Great staff. Extremely helpful and knowledgeable. Ajmo Vatreni!!
Very quick and professional service.
Very nice and helpful sold and made a great bike for me and give free help on the bike at all times!
Expert advice, easy process and reasonable pricing
My bike always comes back looking brand new. And the service is top notch !!
The products are great, but it's the people there, from the owner to the mechanics that make the difference and keeps me as a customer for life!
Thank you for your prfessionalism.
Great bike store!! I bought my son a new SE bike the other day and had a wonderful experience. Nice store, good selection of very nice bikes, and the service experience was outstanding. Everyone in the store was extremely helpful and it was obvious that they have a customer service approach. I ended up buying myself a new bike there, too.
Knowledgeable staff, good quality bikes, bike service
I can’t wait to get my hands on my Colossal and whenever you get the Quadangle in I’m gonna shop with you guys. I also followed ya on instagram. @Dunbarber
I’m worth the follow back 😉