Customer Testimonials
The quick and friendly service
Great service and skill. Keep it up.
Easy reserve of preferred bike
Art was very professional, friendly and knowledgeable. My bicycle arrived fast, put together very well and in top shape. Will definitely be a return customer!
My wife and I were looking for new bicycle helmets and we lucked out to have an employee, Luke, who knew the difference among the helmets offered. We both ended up purchasing the proper helmets for us. Also, since we haven't ridden our bikes in a few years, we decided to have them serviced and were happy with the work provided.
Amazing, Amazing
Quick and professional turnaround on my bike.
I've purchased 3 bikes from them already.
Very satisfied customer
everyone is so nice and helpful and service is always quick and easy
Good selection, friendly staff.
great service, great prices, knowledgeable, i would pick these guys over a box store any day
Your team is very knowledgeable !
Fast efficient service.
Mike was great and I love my new bike!
Excellent costumer service
I’ve been using Merrick Bicycles since they’ve opened pretty much and they’ve always had great service and great bikes. The first bike I bought from them was a Fuji. It was stolen unfortunately. I loved that bike. Then I bought a Felt road bike, then I bought another Fuji. And I just went there today to buy my son his first good bike. He loves it. We bring our bikes there for servicing regularly, and they have even been great with servicing bikes that I bought elsewhere. I had this weird Taga bicycle that I bought on Kickstarter that they help me with quite a bit, and when I bought a folding bike online and I need it to get it professionally put together to have the warranty hold, and I was under a time constraint because I wanted to take it on the train he next day, they were able to fit in and get everything together in time. I’m also very grateful to them for being one of the first supporters of our bike-to-work parades when we were still holding them. They donated $500 towards the parade to help support advocacy for safe biking infrastructure on Long Island.
Your representative, Art Rosen, was customer focused, friendly, and professional. He patiently walked me through the purchasing process educating me every step of the way. I really appreciated how he led the sales process.
Everything …great service at and reasonable prices
Everywhere there is so kind and helpful.
Excellent selection
The help from the two gentleman the served us was incredible.
Excellent and fast service. Very nice folks and reasonable prices. Highly recommended!
Service was great. Held the bike for me so I could pick up in the morning.
The service was quick and professional. Had 2 new tire tubes installed, the mechanic checked the wheel alignment and I was in and out in 20 minutes. Thank you
Personal professional caring salespeople and technicians . Never rush the client and are thorough and knowledgeable .
Very knowledgeable with a great selection
Great tune up on two bikes!
Amazing customer service. Very knowledgeable, kind and so easy to work with. Oh and not pushy at all! Will only use Merrick Bicycles from now on!
Nice staff. Had a tune up. I haven’t gone on a long ride yet but the bike feels great so far
Repairs were done quickly and efficiently.
I brought my son's bicycle in to be repaired he was two and a half years old when he started riding this two-wheeler that was almost 30 years ago 10 years ago Adam passed away from a very rare cancer we kept the bike in his memory and over the years it got a little rusty and the tires got deflated so I brought bicycle to have it restored they did the best job they could and we are very thankful the bike looks great and we're going to keep it and hopefully pass it on to his brother's children. Merrick bicycle took the extra time to get everything working as best as possible I would highly recommend this bicycle store over any other