Customer Testimonials
Service and helping me by a bike
There are three areas that separates Merrick Bike Shop from their competition. Customer service, product knowledge, and pricing. I have purchased 2 bikes, accessories and have 2 additional bikes tuned up. Each time I am there, I am impressed as if it wa sky first time.
Friendly good service.
Courteous staff. Professional work
The staff are very nice & welcoming.
Great customer service , prices and overall very satisfied. From the moment you walk in they make sure you are taken care of. They took their time to explain to me the differences between the bikes and answered any questions I had . They let my son test drive the bike to make sure he’s comfortable. Dan and team are pleasure to work with ! Thank you !!!
Great service
You guys fit me in to your busy schedule and worked on my bike and I’m happy with the job that was done.
Excellent service & great selection!
Friendly staff. Fast service.
Best bike shop on long Island
Thanks for getting my bike back on the road.
Awesome
I have been to other. Bike shops and gone to your sister store in Rvc
And everyone I have encountered at your stores
Are awesome and knowledgeable
They all listen and help the best they can
Thank you in adding in my decision on my E-bike and getting what I need to be safe and make the best of my trips to be on the road
Thank you so much
So easy to work with.. answered all of my questions. Always friendly. Thanks for the speedy tire change.
Excellent customer service
I called up to see if your had a set of gravel bars in stock. I mentioned that I had called another store and the only gravel bars they had were about $450. 😲 I didn't want to spend that much. When I was told you had only 1 set and for only $70 I was very pleasantly surprised. 😃 I went straight down to check them out. Surprised to find out they were made by Zipp and for only $70 I said "I'll take em". I put them on and finished installing everything else. Going to try them out on a July 4th gravel ride. Thanks again. It was a pleasure doing business with Merrick Bicycle.
Great Service very satisfied.
Everything
Friendly, helpful service.
Very friendly, helpful, knowledgeable,
Biggest SE bike selection I have seen
Great service. Art really gave good advice and the delivery and setup of the new bike was quick and on time.
Art was great! He was very patient and kind!
Knowledgeable courteous helpful staff. Quick and efficient service. Fair prices
Great customer service.
Great service
Nice to people with disabilities
Good service and stand by their work
Very helpful employees.
Great products, service was great
Great customer service and great bikes and prices.
Very helpful and knowledgeable.