Customer Testimonials
I’ve been using Merrick Bicycles since they’ve opened pretty much and they’ve always had great service and great bikes. The first bike I bought from them was a Fuji. It was stolen unfortunately. I loved that bike. Then I bought a Felt road bike, then I bought another Fuji. And I just went there today to buy my son his first good bike. He loves it. We bring our bikes there for servicing regularly, and they have even been great with servicing bikes that I bought elsewhere. I had this weird Taga bicycle that I bought on Kickstarter that they help me with quite a bit, and when I bought a folding bike online and I need it to get it professionally put together to have the warranty hold, and I was under a time constraint because I wanted to take it on the train he next day, they were able to fit in and get everything together in time. I’m also very grateful to them for being one of the first supporters of our bike-to-work parades when we were still holding them. They donated $500 towards the parade to help support advocacy for safe biking infrastructure on Long Island.
Your representative, Art Rosen, was customer focused, friendly, and professional. He patiently walked me through the purchasing process educating me every step of the way. I really appreciated how he led the sales process.
Everything …great service at and reasonable prices
Everywhere there is so kind and helpful.
Excellent selection
The help from the two gentleman the served us was incredible.
Excellent and fast service. Very nice folks and reasonable prices. Highly recommended!
Service was great. Held the bike for me so I could pick up in the morning.
The service was quick and professional. Had 2 new tire tubes installed, the mechanic checked the wheel alignment and I was in and out in 20 minutes. Thank you
Personal professional caring salespeople and technicians . Never rush the client and are thorough and knowledgeable .
Very knowledgeable with a great selection
Great tune up on two bikes!
Amazing customer service. Very knowledgeable, kind and so easy to work with. Oh and not pushy at all! Will only use Merrick Bicycles from now on!
Nice staff. Had a tune up. I haven’t gone on a long ride yet but the bike feels great so far
Repairs were done quickly and efficiently.
The exceptional customer service, and the efficient manner in which they serviced my bike. Everyone I encountered was so courteous and knowledgeable, an absolute pleasure to deal with.
prompt, reasonably priced and friendly
Good professional service. Always helpful and friendly.
They did a great job in my 3 bikes
And the pickup and delivery earned bonus points
The staff are very pleasant and professional
I received the bike as a gift and it came to me in a box. I called to find out if they would put it together for me and there was no problem In days. I had a brand new bike. The staff is amazing to work with, and I would recommend Long bicycles to anybody
Excellent service!
Fantastic customer service!
Anyone I have ever dealt with at the shop has been knowledgeable & helpful.
Bikes are beautiful and staff was awesome!
Fast kind service..
I love supporting this business!
great customer service and expert tech support
great staff
Staff is helpful, knowledgeable, and I would highly recommend the shop.
Great family assistance
Excellent costumer service