Customer Testimonials
Bought my bike at Merrick Cycle and just had it in for service. Was a pleasure dealing with staff at the Merrick location
They repaired my bike
Merrick Bicycles did a great job tuning up my son's bicycle. We are very happy with the work the did.
Friendly helpful service. Large selection of bikes and accessories.
Very responsive
I had a very good experience. Thank you.
Staff is very helpful and reach out as work progresses and things come up. I appreciate the transparency. The team there are very capable and perform high quality work. They help navigate decisions understanding your needs as a customer balancing need and cost.
The workers. Very friendly
Very professional and knowledgeable
The staff is friendly and very knowledgeable. They had my bike ready for summer enjoyment in no time. I highly recommend this local shop.
The new store paving more inviting . The staff is knowledgable and friendly
They were able to put a new chain on my son's bike.
Availability of items
Overall, professional, knowledgable and friendly.
Professional service. Friendly staff.
Personalized service!
Great service excellent product knowledge
Great service
Best Service in town!
Very competent and friendly service
The product was assembled very well and the service was excellent from sales to service department.
Staff in the store were friendly and they understood my bike had been sitting in the garge since last year. It needed to be checked out and safe to ride. They fixed it up and contacted me when it was ready for pick up in a couple of days, as I requested.Thanks guys................
I’ve been taking my bicycles to the Merrick Bicycle family of shops for years, and the experience has always been exceptional. James is the mechanic who services my bike, and his work is consistently top-notch. He’s meticulous, knowledgeable, and always makes sure my bike is performing perfectly. I always leave completely satisfied.
Michael Hammer has built an outstanding business with a true focus on customer service and quality. Rich Svec is also terrific to work with and always provides excellent service. Most recently, he helped get my bike into the shop at a moment’s notice to make sure everything was running smoothly before an important ride, which I really appreciated.
The entire team is professional, friendly, and passionate about cycling. Highly recommended.
Best service.
Took my bike with flat and fixed it immediately
Excellent selection and customer service!
We bought a bike off a website as a birthday present. My husband tried to put it together and waited will the last minute to do so. The bike was shipped damaged. I ran to Merrick Bicycle and they fixed it for me in less than 2 hours. You saved my daughter's birthday!
My wife and I received a warm welcome and very personable guidance on choosing a new bicycle. We never felt pressured or upsold, and couldn't be happier with the outcome!
Staff very knowledgable. Great quality and excellent customer service
Very efficient and decent prices.