Customer Testimonials
Very responsive to customers.
Courteous service and always helpful And knowledgeable.
I LIKE THE IDEA THAT I NEVER RUN OUT OF PROPANE, THEY KEP A GOODCHECK ON IY FOR ME.
Quick & easy to work with..
Automatic delivery is nice.
All good
cost
verry efficient
Bring a 30+ year customer at #16 Daretown rd in Hewitt nj and currently #9 Warwick tpke Warwick ny the fixed price of $2.89 per gallon.
On time deliveries,,, no more running out of fuel..
On time delivery and online payment option, Awesome
Prompt service, with informative, respectful & knowledgeable service tech!
you followed my instructions about how to get to the tank and closed the gate behind you. that was awesome.
Everyone I have spoken to at Superior has been knowledgeable and very understanding of my needs. I would recommend them to anyone looking for a propane company.
Performance and courtesy
Timely
Great responsiveness; very pleasant to speak with anyone associated with Superior Plus. And very impressed with how you stand by your products.
Friendly, courteous service. Within hours of calling in a problem with our propane tanks, service was provided, and issue was corrected.
Service is good, especially the remote monitoring system
I ma very impressed with customer service, finding the best prices and program for me.
I am also very pleased with my delivery service.
Mary Jo is the best, She always answers any questions and resolves issues for me with the billing and even helps when I have an issue with the tanks. She has been so helpful and just an amazing person to work with. Andrew always answers my emails and gets done what I need. It has been a pleasure doing business with you.
I really like the delivery guy Chris he was very knowledgeable and polite...he should be commended for his job well done.
Promt
Customer service is excellent
They have excellent customer service . I am extremely pleased with this company !
We have been customers for 25 years. We are signed up for auto delivery and we never had an issue. The propane is delivered, always timely.
Just the fact that we don't have to worry about yet another thing, is priceless.
Nobody likes increasing energy prices but I don't think yours are out of line with the market. I've never had any issue with the quality of your products. My only direct interactions with Superior have been with your delivery people and office staff. In all cases they have been efficient, friendly, safety minded and polite. You have top notch customer-facing employees. A special shout out to your delivery guy Phil. If I had a business I'd hire him away from you.
When I called and told you that I was out of gas you came as soon as possible.
The other day, when I got home, I discovered that we had no propane fuel, both tanks were completely empty despite paying for service that was set to prevent that from happening. When I called, I was informed that a deliver attempt had been made but couldn't be completed due to work being done on my house. BUT, no one had the decency to call and let me know this in order to prevent that reality from happening. Needless to, I was furious! I immediately called Superior and was told that a technician would get back to me withing 90 minutes. Well, not only did the technician come as promised but filled both tanks AND went to the basement to make certain that my automatic hot water heater was back online properly and that ALL gas outlets were working well. He was a delight and went out of his way to be as much of assistance as possible. The next day I got a call from the manager to see all was well. He turned what was an infuriating situation into a positive experience!
Excellent timely service