- Phone: 08 9277 9181
Customer Testimonials
Big thank you to the team at Trek Belmont (Jimmy, Matt, & Andries) for going above and beyond with the quick turnaround on my rear tire repair. This is the second time they’ve fixed my tire within a day, getting me back on the bike the very next day.
The staff are always friendly, helpful, and incredibly knowledgeable. Highly recommend!
Fantastic customer service provided by Jimmy. Warranty issues sorted with no fuss. I would definently recomend TREK Belmont to others.
Very good customer service
Andy was fantastically helpful with test rides, communication and checking specs then sourcing a bike from a different store and securing it for us to collect. All this happening not too long before closing time.
Able to solve my new tyre,tube immediately during busy pre Christmas trade, thankyou
Andy at the Belmont store was incredibly helpful, patient and knowledgeable. I had very little knowledge about Trek and the type of cycle I would require. But Andy went through the Pro's and Con's between the Checkpoint, Madone & Domane. I test rode all three bikes and next thing you know, I was saddled on a new Trek Domane SL6. They did not have the colour I wanted in stock but Andy sourced the last one for me at the Whitfords store which I then picked up later in the day.
All round it was a great experience purchasing a new bike that my wife and I ended up purchasing a new Marlin+ 6 e-Bike too.
Great team, so helpful and always there offer advise and help!
Great bunch of legends!
Staff are always very helpful and knowledgeable
Friendly helpful knowledgeable staff
Friendly bike mechanic
Friendly, helpful, knowledgeable.
Great service from the fella that helped me with my Garmin mount for aero bars
Staff are friendly and helpful
Service is always great.
The customer service was top class.
Very responsive and friendly, and do a good job.
Very friendly staff who have excellent product knowledge and always have time to answer your questions
Highly recommended
Friendly & informative service
Flawless
Easy transaction to reserve an item. Staff contacted to confirm reservation and were friendly.
great team in store
Diagnosed a problem with my Pinarello rear mechanism and fixed it quickly
Open and friendly and seem interested in their work and customer service
Guys where very helpful and got me back on the mtb trails
Good follow up work
Friendly staff, good products and deals
Knowledgeable, quick and easy to deal with
Usually Quick turnaround on repairs and service. Given a clear estimated time of completion which is usually earlier than estimated. Paperwork trail is excellent. I like the sms alerts on status of orders.
When other workshops say they can’t look at for two weeks, Trek always comes to party with 24hrs service on my high end bike (not trek). Thanks for keeping me on the trails.
I would highly consider a trek bike next purchase due to this
Got heaps of bike gear
Prompt, professional and friendly
Customer focus#1
Service was done properly and reasonably priced
Prior mot turn around on the work done