- Phone: 08 9277 9181
Customer Testimonials
Excellent products and excellent staff
Hi Guys
Thanks for the excellent service last week. Loving my new bike. Big shout out to Alex thanks for dropping the bike to the airport. That's quality customer service.
Regards
K
Friendly and helpful service. My daughter loves her new bike.
Staff is very helpful, friendly and informative. I am really happy with the service
Great customer service thankyou !!
Great bicycle and you guys are very professional in the service department
available in store… good quality
Very good service, good advice.
Good quality
Great, friendly service! I was a little bit skeptical when you phoned to tell me all the things both bikes might benefit from in a service, but in the end your advice was very trustworthy and our bikes are both running super smooth! Thank you
Extremely helpful with my bike helmet I purchased
Knowledgeable staff and attentive service.
Trek has the E-MTB products that are state of the art.
Excellent customer service. Took time to explain things and provided high quality feedback.
Pleased trek is stocking other brands other than bontrager now!
Really informative staff and super friendly too! Quick turn around for my bike service!
So friendly and down to earth
Friendly helpful and sound advice and service.
Bought a new bike Trek Fuel EX 5. The team at the store were amazing helping me select the right bike and frame, I was in a hurry to get the bike as I am heading south to do some trails with my girlfriend. The team worked hard to have the bike assembled for the next day. Fantastic customer service, very friendly and showed us some new trails. Thank you Trek Belmont.
The Service is exceptionally good, you are welcomed into the store and if toy want assistance, they are there to help you, or if you just want to browse that's also ok.
The good thing is that they just sell one brand of bike in different configurations of Road, trail and
E-Bikes. They have linked with Bontrager for the accessories, which are quite varied and well stocked.
Great service and nothing was an issue and more than happy to assist me.
guy was very helpfull on the day
You always get good service and good advice
Was warmly greeted by Matthew when i walked in at opening. Went in for a brake fluid flush/change. Matt was happy to do a quick inspection on my road bike. He pointed out a few things that may require attention, and quoted me accordingly.
2pm same day bike was ready for collection.
Overall - happy customer with knowledgeable and friendly staff. Not pushy at all.
Thanks guys!
The knowledge of staff around bikes, there friendly and warm welcome plus the workmanship on the bikes is brilliant.
Good friendly service and great knowledge of the products that are available.
Same day repair to get me on the trail. Thanks.
I like the digital notifications and digital paper trail. Other places I need to ring to ask if ready.
Helpful and friendly team. Knowledgeable
Clinton is very very helpful, great service!
Own a Trek Madone.
Purchased from TBE whom Trek has now replaced.
The Trek staff are happy and keen to assist.
Great service and friendly staff.