Customer Testimonials

Love the team at Belmont! Huge thanks to Mick for fixing my bike on a Saturday afternoon 😍😍

I was served by Geoff who was particularly friendly and knowledgable.

I recently received great service from Trek as they backed a product sold by TBE even though Trek no longer sells the brand. Would definitely recommend Trek for their helpful and friendly assistance.

It's very good.

Guys were helpful and sorted my new tyre/tube in less than 30 minutes.

The convenience of how close they are to my work

Staff were super helpful.

Great communication and good pricing

Staff member was very helpful in explaining the different products to me which helped me make my selection. He also offered me a discount at the checkout which was great. Would definitely go back to shop at this store again.

Knowledgeable and conscientious staff

Professional service

We had the most amazing sales/helper (Gary / GT) at the Belmont store who went above and beyond to fit some baskets to our kids bikes. Really happy with the service - so bought an adult bike to say thanks!

positive, informative, very kind staff.

Extremely large range of brands and products in shop. Great friendly service.

Prompt and friendly.
Great!!

Professional products, advice and service. An alarm is triggered on my wife’s phone whenever I walk in to any Trek store

Service team are very friendly and helpful with all advice

Prompt wide range.

There is top quality service and a great service team building and servicing bike who have a very competent knowledge of bikes.

Great service , and the Trek road cycle. Is the best I’ve ever ridden , thanks guys 👍

Extremely friendly and knowledgeable staff, easy to talk to and understood what I wanted in a bike and from my bike. I got looked after to the max and I really appreciate all the help from the staff at Trek Belmont.

Nice friendly and very helpful staff 👍

Thanks very much for a great service

Good range and very helpful staff

The mountain bike I ordered and purchased was safety checked, then I was offered to ride it to make sure I was satisfied with everything before finalising the purchase. They staff were very accommodating, adjusting the bike to my needs and they explained the operation of the bike to ensure I understood how to ride well. The customer service has great, I felt comfortable to ask questions knowing they would be answered and it the staff member did not know the answer to a question they would ask a colleague.

Very polite, knowledgeable and helpful personnel.
Tubeless tire fixed within few hours and also helped me to pump up my bike suspensions 👍🏼👍🏼

You had what Iwas looking for

very satisfied with prompt service and advice, thank you

Great service

Communication about what was being done with my bike. Help with getting my bike in the car. My bike is running a lot more smoothly following the service so it seems like it was worth spending money.